Integration
Connect Help Scout and OnceHub
When something happens in Help Scout or OnceHub, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and OnceHub to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Help Scout and OnceHub can do together
From Help Scout to OnceHub
When New Conversation in Help Scout
then Create Contact in OnceHub
From OnceHub to Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and OnceHub
Triggers and actions 19 triggers · 34 actions
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
- Booking Canceled
Triggers when a OnceHub booking is canceled by the customer or by someone on your team.
- Booking Cancelled and Rescheduled
Triggers when a customer cancels a OnceHub booking and then reschedules it on a different booking page.
- Booking Completed
Triggers when a OnceHub booking's end time has passed and the meeting is marked completed.
- Booking Lifecycle Event
Triggers on any OnceHub booking event — scheduled, rescheduled, reassigned, canceled, completed or no-show — with the event name included so you can branch on it.
- Booking No-Show
Triggers when a OnceHub booking is marked as a no-show.
- Booking Rescheduled
Triggers when a OnceHub booking is rescheduled to a new time.
- Booking Scheduled
Triggers when a new OnceHub booking is scheduled.
- Contact Captured
Triggers when a new contact is captured in OnceHub.
- Contact Lifecycle Event
Triggers whenever a OnceHub contact is created or changed, so you catch the whole contact lifecycle in one place.
- Contact Updated
Triggers when an existing OnceHub contact is updated.
- Conversation Abandoned
Triggers when a website visitor stops replying to a OnceHub chatbot for more than ten minutes and the conversation is abandoned.
- Conversation Closed
Triggers when a OnceHub chatbot conversation is closed.
- Conversation Lifecycle Event
Triggers on any OnceHub conversation event — started, closed or abandoned — with the event name included so you can branch on it.
- Conversation Started
Triggers when a website visitor sends their first message to a OnceHub chatbot and a conversation starts.
- Reassigned Booking
Triggers when a OnceHub booking is reassigned to a different host.
- Cancel Booking
Cancels a OnceHub booking, optionally with a reason and without emailing the customer.
- Create Contact
Creates a new contact in OnceHub. Give at least an email address or a mobile number.
- Create One-Time Booking Link
Creates a one-time booking link for a published OnceHub booking calendar, optionally prefilling the booking form and pinning the host or duration.
- Delete Contact
Deletes a contact from OnceHub.
- Find Contact
Finds a OnceHub contact by email address.
- Get Available Time Slots
Returns the open meeting times on a OnceHub booking calendar for the window you choose.
- Get Booking Calendar
Returns one OnceHub booking calendar with its host, public link and meeting length.
- Get Booking Details
Returns one OnceHub booking with its time, customer details and booking form answers.
- Get Contact
Returns one OnceHub contact with its details and custom fields.
- Get Contact's Future Meetings
Returns a contact's upcoming OnceHub meetings — the bookings that start after the time you give.
- List Booking Calendars
Lists the booking calendars in your OnceHub account.
- List Bookings
Lists OnceHub bookings, with optional filters for status, contact, host, calendar and date range.
- List Contacts
Lists the contacts in your OnceHub account, with optional email and date filters.
- Mark Booking as No-Show
Marks a OnceHub booking as a no-show.
- Reassign Booking
Reassigns a OnceHub booking to a different host, optionally naming the video conferencing service to use.
- Request Reschedule
Asks the customer to pick a new time for a OnceHub booking, optionally telling them why.
- Update Contact
Updates an existing OnceHub contact. Only the fields you fill in are changed; anything left blank keeps its current value.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and OnceHub, answered
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in OnceHub when something happens in Help Scout?
Any of OnceHub's 17 actions, including Create Contact, Create One-Time Booking Link, Update Contact and Find Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from OnceHub to Help Scout?
Yes. When something happens in OnceHub, your agent can act in Help Scout too. This page covers both directions: OnceHub's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or OnceHub?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.