Integration
Connect Help Scout and Klaviyo
When something happens in Help Scout or Klaviyo, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Help Scout and Klaviyo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Connecting Klaviyo and Help Scout gives support agents the marketing picture behind each email. A new Help Scout conversation can pull the matching Klaviyo profile, leave the details as an internal note, and record the contact as an event, while new Help Scout customers become Klaviyo profiles without anyone retyping them.
Example flows
What Help Scout and Klaviyo can do together
From Help Scout to Klaviyo
When New Conversation in Help Scout
then Create or Update Profile in Klaviyo
When New Customer in Help Scout
then Get Profile by Email in Klaviyo
From Klaviyo to Help Scout
When New Event in Klaviyo
then Create Customer in Help Scout
When New or Updated Profile in Klaviyo
then Update Customer in Help Scout
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Help Scout and Klaviyo
Triggers and actions 6 triggers ยท 155 actions
Trigger
New ConversationPolls for newly created conversations across mailboxes.
Trigger
New CustomerPolls for newly created customers.
Trigger
New MailboxPolls for newly created mailboxes.
Trigger
New UserPolls for newly added users (team members).
Action
Add Customer EmailAdd an email address to a customer.
Action
Create CustomerCreate a new customer record.
Action
Create NoteAdd an internal note thread to a conversation.
Action
Create Thread (Reply)Add a reply thread to an existing conversation.
Action
Delete ConversationDelete a conversation by ID.
Action
Get CustomerRetrieve a single customer by ID.
Action
Get MailboxRetrieve a single mailbox by ID.
Action
List ConversationsList conversations, optionally filtered by mailbox, status, tag, or query.
Action
List Conversation ThreadsList all threads on a conversation.
Action
List CustomersList customers, optionally filtered by email, mailbox, or query.
Action
List MailboxesList all mailboxes in the account.
Action
List Mailbox FoldersList the folders within a mailbox.
Action
List TagsList all tags in the account.
Action
List UsersList all users (team members) in the account.
Action
Update ConversationUpdate a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
Action
Update Conversation TagsReplace the tags on a conversation.
Action
Update CustomerUpdate a customer's profile fields.
Trigger
New EventPolling trigger. Fires when a new event (metric occurrence) is recorded, ordered by most-recent datetime.
Trigger
New or Updated ProfilePolling trigger. Fires when a profile is created or updated, ordered by most-recently updated.
Action
Add Categories to Catalog ItemAdd Categories to Catalog Item
Action
Add Items to Catalog CategoryAdd Items to Catalog Category
Action
Add Profiles to ListAdd Profiles to List
Action
Add Profile to ListAdd an existing profile to a list by profile ID.
Action
Bulk Create Catalog CategoriesBulk Create Catalog Categories
Action
Bulk Create Catalog ItemsBulk Create Catalog Items
Action
Bulk Create Catalog VariantsBulk Create Catalog Variants
Action
Bulk Create Coupon CodesBulk Create Coupon Codes
Action
Bulk Create EventsBulk Create Events
Action
Bulk Delete Catalog CategoriesBulk Delete Catalog Categories
Action
Bulk Delete Catalog ItemsBulk Delete Catalog Items
Action
Bulk Delete Catalog VariantsBulk Delete Catalog Variants
Action
Bulk Import ProfilesBulk Import Profiles
Action
Bulk Subscribe ProfilesBulk Subscribe Profiles
Action
Bulk Suppress ProfilesBulk Suppress Profiles
Action
Bulk Unsubscribe ProfilesBulk Unsubscribe Profiles
Action
Bulk Unsuppress ProfilesBulk Unsuppress Profiles
Action
Bulk Update Catalog CategoriesBulk Update Catalog Categories
Action
Bulk Update Catalog ItemsBulk Update Catalog Items
Action
Bulk Update Catalog VariantsBulk Update Catalog Variants
Action
Cancel Campaign SendCancel Campaign Send
Action
Clone CampaignClone Campaign
Action
Clone TemplateClone Template
Action
Create Back In Stock SubscriptionCreate Back In Stock Subscription
Action
Create CampaignCreate Campaign
Action
Create Campaign CloneCreate Campaign Clone
Action
Create Catalog CategoryCreate Catalog Category
Action
Create Catalog ItemCreate Catalog Item
Action
Create Catalog VariantCreate Catalog Variant
Action
Create CouponCreate Coupon
Action
Create Coupon CodeCreate Coupon Code
Action
Create EventTrack an event for a profile (e.g. a custom metric like "Placed Order").
Action
Create FlowCreate Flow
Action
Create ListCreate a new list.
Action
Create or Update ProfileCreate a profile if it doesn't exist, otherwise update the matching profile (upsert by email/phone/id).
Action
Create ProfileCreate a new profile. Errors if a profile with the email already exists.
Action
Create SegmentCreate Segment
Action
Create TagCreate Tag
Action
Create TemplateCreate Template
Action
Delete CampaignDelete Campaign
Action
Delete Catalog CategoryDelete Catalog Category
Action
Delete Catalog ItemDelete Catalog Item
Action
Delete Catalog VariantDelete Catalog Variant
Action
Delete CouponDelete Coupon
Action
Delete Coupon CodeDelete Coupon Code
Action
Delete FlowDelete Flow
Action
Delete ListDelete List
Action
Delete SegmentDelete Segment
Action
Delete TagDelete Tag
Action
Delete TemplateDelete Template
Action
Get CampaignGet Campaign
Action
Get Campaign Recipient EstimationGet Campaign Recipient Estimation
Action
Get CampaignsGet Campaigns
Action
Get Catalog CategoriesGet Catalog Categories
Action
Get Catalog CategoryGet Catalog Category
Action
Get Catalog ItemGet Catalog Item
Action
Get Catalog ItemsGet Catalog Items
Action
Get Catalog VariantGet Catalog Variant
Action
Get Catalog VariantsGet Catalog Variants
Action
Get CouponGet Coupon
Action
Get Coupon CodeGet Coupon Code
Action
Get Coupon CodesGet Coupon Codes
Action
Get CouponsGet Coupons
Action
Get EventGet Event
Action
Get EventsRetrieve events, optionally filtered (e.g. by metric or profile).
Action
Get FlowGet Flow
Action
Get FlowsGet Flows
Action
Get Flows Triggered by ListGet Flows Triggered by List
Action
Get Flows Triggered by MetricGet Flows Triggered by Metric
Action
Get Flows Triggered by SegmentGet Flows Triggered by Segment
Action
Get FormGet Form
Action
Get FormsGet Forms
Action
Get Form VersionGet Form Version
Action
Get ImageGet Image
Action
Get ImagesGet Images
Action
Get ListGet List
Action
Get List ProfilesGet all profiles that are members of a given list.
Action
Get ListsRetrieve all lists in the account.
Action
Get MetricGet Metric
Action
Get MetricsRetrieve all metrics in the account.
Action
Get ProfileGet Profile
Action
Get Profile by EmailFetch a single profile by its email address. Emits empty values if no profile is found.
Action
Get Profile by IDFetch a single profile by its Klaviyo profile ID.
Action
Get ProfilesList profiles, optionally filtered by email or other attributes.
Action
Get Push TokensGet Push Tokens
Action
Get ReviewsGet Reviews
Action
Get SegmentGet Segment
Action
Get Segment ProfilesGet all profiles in a given segment.
Action
Get SegmentsRetrieve all segments in the account.
Action
Get TagGet Tag
Action
Get TagsGet Tags
Action
Get TemplateGet Template
Action
Get TemplatesGet Templates
Action
Merge ProfilesMerge Profiles
Action
Query Campaign ValuesQuery Campaign Values
Action
Query Flow SeriesQuery Flow Series
Action
Query Flow ValuesQuery Flow Values
Action
Query Form SeriesQuery Form Series
Action
Query Form ValuesQuery Form Values
Action
Query Metric AggregatesQuery Metric Aggregates
Action
Query Segment SeriesQuery Segment Series
Action
Query Segment ValuesQuery Segment Values
Action
Refresh Campaign Recipient EstimationRefresh Campaign Recipient Estimation
Action
Remove Categories from Catalog ItemRemove Categories from Catalog Item
Action
Remove Items from Catalog CategoryRemove Items from Catalog Category
Action
Remove Profile from ListRemove a profile from a list by profile ID.
Action
Remove Profiles from ListRemove Profiles from List
Action
Remove Tag from CampaignsRemove Tag from Campaigns
Action
Remove Tag from FlowsRemove Tag from Flows
Action
Remove Tag from ListsRemove Tag from Lists
Action
Remove Tag from SegmentsRemove Tag from Segments
Action
Render TemplateRender Template
Action
Request Profile DeletionRequest Profile Deletion
Action
Send CampaignSend Campaign
Action
Subscribe ProfileSubscribe a profile (email/SMS consent) to a given list.
Action
Suppress ProfileSuppress a profile from receiving email marketing (global suppression).
Action
Tag CampaignsTag Campaigns
Action
Tag FlowsTag Flows
Action
Tag ListsTag Lists
Action
Tag SegmentsTag Segments
Action
Unsubscribe ProfileUnsubscribe a profile from email/SMS marketing for a given list.
Action
Update CampaignUpdate Campaign
Action
Update Catalog CategoryUpdate Catalog Category
Action
Update Catalog ItemUpdate Catalog Item
Action
Update Catalog VariantUpdate Catalog Variant
Action
Update Categories for Catalog ItemUpdate Categories for Catalog Item
Action
Update CouponUpdate Coupon
Action
Update Coupon CodeUpdate Coupon Code
Action
Update Flow StatusUpdate Flow Status
Action
Update ImageUpdate a Klaviyo image. Reads the image first, overlays only the values you supply, then saves the merged result โ so anything you leave blank keeps its current value.
Action
Update Items for Catalog CategoryUpdate Items for Catalog Category
Action
Update ListUpdate List
Action
Update ProfileUpdate an existing profile by its Klaviyo profile ID.
Action
Update SegmentUpdate Segment
Action
Update TagUpdate Tag
Action
Update TemplateUpdate Template
Action
Upload Image From FileUpload Image From File
Action
Upload Image From URLUpload Image From URL
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Help Scout and Klaviyo, answered
How does the agent know which Klaviyo profile belongs to a Help Scout conversation?
It uses Get Profile by Email in Klaviyo with the email on the Help Scout customer or conversation. If no profile comes back, the run stops there instead of writing a note with empty values.
Can support activity show up as data in Klaviyo?
Yes, the Create Event action records a custom metric against a profile, so a new Help Scout conversation can be tracked as something like Support Contact. You can then use that metric inside Klaviyo the same way as any other event.
What can start an automation from Help Scout?
Any of Help Scout's 4 triggers in the catalog, including New Conversation, New Customer, New Mailbox and New User. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Klaviyo when something happens in Help Scout?
Any of Klaviyo's 138 actions, including Create or Update Profile, Get Profile by Email, Create Back In Stock Subscription and Create Campaign. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Klaviyo to Help Scout?
Yes. When something happens in Klaviyo, your agent can act in Help Scout too. This page covers both directions: Klaviyo's triggers and Help Scout's actions are listed here as well.
Do I have to build a connector for Help Scout or Klaviyo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.