Connect Hellotracks and Redmine

Both apps 39Hellotracks 24Redmine 15

• Trigger
  Alert triggered

  Fires when a configured alert (late arrival, idle, zone entry/exit, low battery, etc.) triggers. Webhook key alert_triggered via /v1/webhooks or /api/setwebhooks (Hellotracks API).

• Trigger
  Completed Job

  Triggers when a job reaches a completed state.

• Trigger
  Member clocked in or out

  Fires when a worker turns location tracking on (clock-in) or off (clock-out) from the mobile app. Webhook key clock_in_out via /v1/webhooks or /api/setwebhooks (Hellotracks API).

• Trigger
  New Job

  Triggers when a job is created.

• Trigger
  Updated Job

  Triggers when a job is created, assigned, completed, archived, or otherwise updated.

• Action
  Add member

  Create a new team member (worker) account.

• Action
  Add place

  Create a new saved place/geofence.

• Action
  Archive Job

  Archives a job by ID.

• Action
  Auto-assign jobs

  Automatically assign a set of unassigned jobs to available members.

• Action
  Create Job

  Creates or updates a job. If External ID matches an existing job, the existing job is updated.

• Action
  Delete Job

  Deletes a job by ID.

• Action
  Delete member

  Delete a team member account.

• Action
  Distribute job

  Assign/distribute one or more jobs to members for dispatch.

• Action
  Find Job

  Finds a job by External ID.

• Action
  Find Member

  Finds a member by exact email, username, name, or UID.

• Action
  Generate report

  Generate a report (e.g. timesheet/activity) for a date range.

• Action
  Get company

  Get the authenticated company account's profile/settings.

• Action
  List places

  Get the company's saved places/geofences.

• Action
  Locate member

  Get a member's current/last known GPS location.

• Action
  Optimize route

  Compute an optimized route ordering for a member's assigned jobs.

• Action
  Restore job

  Restore a previously archived job.

• Action
  Update Job

  Updates a job by ID.

• Action
  Update member

  Edit an existing team member's fields.

• Action
  Update place

  Edit an existing saved place/geofence.

• Trigger
  New tracker

  Triggered every time a new tracker is created.

• Action
  Create Project

  Creates a new project.

• Action
  Create Time Entry

  Logs a time entry against an issue or project.

• Action
  Delete time entry

  Deletes a time entry from Redmine.

• Action
  Delete user

  Permanently deletes a Redmine user account. Requires administrator privileges.

• Action
  Get Issue

  Retrieves a single issue by ID, including journals and attachments.

• Action
  Get Project

  Retrieves a single project by ID or identifier.

• Action
  Get time entry

  Returns a single Redmine time entry by its id, including project, issue, user, activity, hours, comments, date and custom field values.

• Action
  Get user

  Returns a Redmine user's details, optionally with their project memberships, groups and authentication source.

• Action
  List Project Memberships

  Lists the memberships (users and roles) of a project.

• Action
  List Projects

  Lists all projects visible to the authenticated user.

• Action
  List Time Entries

  Lists time entries, optionally filtered by project, issue, or user.

• Action
  List Users

  Lists users (admin only), optionally filtered by status or name.

• Action
  Update Issue

  Updates an existing issue by ID.

• Action
  Update user

  Updates an existing Redmine user's login, name, email, status, notification preferences, groups and custom fields. Requires administrator rights.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.