Connect Hellotracks to HappyFox Chat

Both apps 31Hellotracks 20HappyFox Chat 11

• Trigger
  Alert triggered

  Fires when a configured alert (late arrival, idle, zone entry/exit, low battery, etc.) triggers. Webhook key alert_triggered via /v1/webhooks or /api/setwebhooks (Hellotracks API).

• Trigger
  Completed Job

  Triggers when a job reaches a completed state.

• Trigger
  Member clocked in or out

  Fires when a worker turns location tracking on (clock-in) or off (clock-out) from the mobile app. Webhook key clock_in_out via /v1/webhooks or /api/setwebhooks (Hellotracks API).

• Trigger
  New Job

  Triggers when a job is created.

• Trigger
  Updated Job

  Triggers when a job is created, assigned, completed, archived, or otherwise updated.

• Action
  Add member

  Create a new team member (worker) account. POST /api/createaccount (Hellotracks API).

• Action
  Add place

  Create a new saved place/geofence. POST /api/createplace (Hellotracks API).

• Action
  Archive Job

  Archives a job by ID.

• Action
  Auto-assign jobs

  Automatically assign a set of unassigned jobs to available members. POST /api/autoassign (Hellotracks API).

• Action
  Create Job

  Creates or updates a job. If External ID matches an existing job, the existing job is updated.

• Action
  Delete Job

  Deletes a job by ID.

• Action
  Delete member

  Delete a team member account. POST /api/deleteaccount (Hellotracks API).

• Action
  Distribute job

  Assign/distribute one or more jobs to members for dispatch. POST /api/distributejobs (Hellotracks API).

• Action
  Find Member

  Finds a member by exact email, username, name, or UID.

• Action
  Generate report

  Generate a report (e.g. timesheet/activity) for a date range. POST /api/createreport (Hellotracks API); RPC-style call returning report data.

• Action
  Optimize route

  Compute an optimized route ordering for a member's assigned jobs. POST /api/routeoptimization (Hellotracks API); RPC-style call returning route data.

• Action
  Restore job

  Restore a previously archived job. POST /api/restorejobs (Hellotracks API).

• Action
  Update Job

  Updates a job by ID.

• Action
  Update member

  Edit an existing team member's fields. POST /api/editaccount (Hellotracks API).

• Action
  Update place

  Edit an existing saved place/geofence. POST /api/editplace (Hellotracks API).

• Trigger
  Finished Chat

  Triggered when a chat in HappyFox Chat ends and its transcript is created.

• Trigger
  New Missed Chat

  Triggered when a chat in HappyFox Chat ends without an agent answering it.

• Trigger
  New Offline Message

  Triggered when a visitor leaves an offline message in HappyFox Chat.

• Action
  Get agent

  Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.

• Action
  Get department

  Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.

• Action
  List agents

  Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.

• Action
  List canned responses

  Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.

• Action
  List departments

  Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each.

• Action
  List offline messages

  Returns the offline messages visitors left in HappyFox Chat while no agent was available.

• Action
  List transcripts

  Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.

• Action
  List visitors

  Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.