APIANT.aiApp
HappyFox Chat
Powerful live chat software built from ground-up for super fast customer support.
What your agent can do with HappyFox Chat
Triggers and actions 3 triggers · 8 actions
- TriggerFinished Chat
Triggered when a chat in HappyFox Chat ends and its transcript is created.
- TriggerNew Missed Chat
Triggered when a chat in HappyFox Chat ends without an agent answering it.
- TriggerNew Offline Message
Triggered when a visitor leaves an offline message in HappyFox Chat.
- ActionGet agent
Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.
- ActionGet department
Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.
- ActionList agents
Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.
- ActionList canned responses
Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.
- ActionList departments
Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each.
- ActionList offline messages
Returns the offline messages visitors left in HappyFox Chat while no agent was available.
- ActionList transcripts
Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.
- ActionList visitors
Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Not listed?
Need a trigger or action that is not here?
Ask your agent. Describe what you need in plain language and it reads the HappyFox Chat API documentation, builds the operation at whatever depth the API allows, tests every branch and ships it. The list above is what exists today, not the limit.