Integration
Connect HappyFox Chat to PagerDuty
When something happens in HappyFox Chat, your agent does the next thing in PagerDuty. Describe it in plain language and the automation is built, tested on every branch and kept running.
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What do you want HappyFox Chat and PagerDuty to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
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Connect Claude CodeEverything your agent can do with HappyFox Chat and PagerDuty
Triggers and actions 5 triggers · 34 actions
Trigger
Finished ChatTriggered when a chat in HappyFox Chat ends and its transcript is created.
- New Missed Chat
Triggered when a chat in HappyFox Chat ends without an agent answering it.
- New Offline Message
Triggered when a visitor leaves an offline message in HappyFox Chat.
- Get agent
Returns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.
- Get department
Returns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.
- List agents
Returns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.
- List canned responses
Returns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.
- List departments
Returns the departments on your HappyFox Chat account, with their names and the agents assigned to each.
- List offline messages
Returns the offline messages visitors left in HappyFox Chat while no agent was available.
- List transcripts
Returns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.
- List visitors
Returns the visitors known to your HappyFox Chat account, with their contact details and browsing information.
Trigger
List Maintenance WindowsGets a list of maintenance windows (GET /maintenance_windows).
- New Incidents
Polls for new incidents in PagerDuty (GET /incidents, newest first).
- Add Responders
Request additional responders (a user or escalation policy) to help with an incident.
- Add Team Member
Add a user to a team with a given role.
- Create Incident
Creates an incident in PagerDuty (POST /incidents).
- Create Note on Incident
Creates a note on a given incident.
- Delete or End a Maintenance Window
Deletes a maintenance window that hasn't started yet, or ends one that is ongoing.
- Get Escalation Policy
Retrieve a single escalation policy by its ID.
- Get Incident
Retrieve a single PagerDuty incident by id.
- Get Schedule
Retrieve a single on-call schedule by its ID.
- Get Service
Retrieve a single PagerDuty service by id.
- Get Team
Retrieve a single team by its ID.
- Get User Information
Gets a user's information based on provided ID.
- List Escalation Policies
List PagerDuty escalation policies (GET /escalation_policies).
- List Incident Notes
List all notes attached to an incident.
- List Incidents
List PagerDuty incidents with filters (statuses, service_ids, urgencies, date range) (GET /incidents).
- List On-Calls
List current on-call entries — who is on call now, by escalation policy/schedule/user/time window (GET /oncalls).
- List Schedule Overrides
List overrides on a schedule within a required since/until time window.
- List Schedules
List PagerDuty on-call schedules (GET /schedules).
- List Services
List PagerDuty services (GET /services).
- List Teams
List all teams in the account.
- List Users
List PagerDuty users (GET /users).
- Manage Incidents
Bulk acknowledge or resolve multiple incidents in a single call.
- Snooze Incident
Snooze a triggered/acknowledged incident for a number of seconds so it won't re-alert until the snooze expires.
- Two-way sync add a maintenance window
Creates a maintenance window for use with two-way sync triggers (POST /maintenance_windows). Does not update. Use only with two-way sync triggers.
- Two-way sync add or update an incident
Creates or updates an incident for use with two-way sync triggers (POST /incidents; incident_key dedups). Use only with two-way sync triggers.
- Update Incident
Updates an incident in PagerDuty. Set status to acknowledged or resolved to manage the incident.
- Update Maintenance Window
Updates a maintenance window.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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