Integration
Connect HappyFox Chat to Hippo
When New Missed Chat fires in HappyFox Chat, your agent runs Create Summary of Ticket History in Hippo. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want HappyFox Chat and Hippo to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What HappyFox Chat can start in Hippo
When New Missed Chat in HappyFox Chat
then Create Summary of Ticket History in Hippo
When New Offline Message in HappyFox Chat
then Send Message in Hippo
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with HappyFox Chat and Hippo
Triggers and actions 3 triggers · 21 actions
Trigger
Finished ChatTriggered when a chat in HappyFox Chat ends and its transcript is created.
Trigger
New Missed ChatTriggered when a chat in HappyFox Chat ends without an agent answering it.
Trigger
New Offline MessageTriggered when a visitor leaves an offline message in HappyFox Chat.
Action
Get agentReturns one HappyFox Chat agent by ID, with their name, display name, email, timezone and permissions.
Action
Get departmentReturns one HappyFox Chat department by ID, with its name, chat profile and assigned agents.
Action
List agentsReturns the agents on your HappyFox Chat account, with their names, emails, timezones and permissions.
Action
List canned responsesReturns the canned responses on your HappyFox Chat account, with their text and the shortcuts agents type to insert them.
Action
List departmentsReturns the departments on your HappyFox Chat account, with their names and the agents assigned to each.
Action
List offline messagesReturns the offline messages visitors left in HappyFox Chat while no agent was available.
Action
List transcriptsReturns chat transcripts from HappyFox Chat, optionally narrowed by agent, visitor, department, chat profile or date range.
Action
List visitorsReturns the visitors known to your HappyFox Chat account, with their contact details and browsing information.
Action
Add custom eventCreate a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.
Action
Create ConversationCreates a new conversation in the system
Action
Create or Update UserCreate a new user or update an existing one
Action
Create Summary of Ticket HistoryCreates a summary of all notes and comments added in the ticket
Action
Create TicketCreates a new ticket in the system
Action
Get ticketGet ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.
Action
List conversationsFetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.
Action
List messagesFetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.
Action
Send Broadcast to UsersSends broadcast messages through hippo
Action
Send MessageSends a message in an existing chat
Action
Update Due Date of TicketUpdates due date of an existing ticket
Action
Update Ticket PriorityUpdates the priority of a ticket
Action
Update Ticket StatusUpdate status of a ticket
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
HappyFox Chat and Hippo, answered
What can start an automation from HappyFox Chat?
Any of HappyFox Chat's 3 triggers in the catalog, including New Missed Chat, New Offline Message and Finished Chat. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Hippo when something happens in HappyFox Chat?
Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Hippo to HappyFox Chat?
Hippo has no triggers in the catalog today, so automations start in HappyFox Chat. If you need the other direction, ask: your agent reads Hippo's API documentation and adds it.
Do I have to build a connector for HappyFox Chat or Hippo?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use HappyFox Chat and Hippo without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.