App

Hippo integrations

Connect Hippo to any other app, or use it from your AI client over MCP. Hippo is a customer support and engagement automation tool that helps you create tickets, campaigns and chats for your customers.

Connects with an API keyjungleworks.com

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with Hippo?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Pair it

Connect Hippo with another app

What your agent can do with Hippo

Triggers and actions 13 actions

  • Action
    Add custom event

    Create a custom event for a user (Automation/Create custom event in Hippo Postman docs): app_secret_key, user_unique_key, event_type, etc.

  • Action
    Create Conversation

    Creates a new conversation in the system

  • Action
    Create or Update User

    Create a new user or update an existing one

  • Action
    Create Summary of Ticket History

    Creates a summary of all notes and comments added in the ticket

  • Action
    Create Ticket

    Creates a new ticket in the system

  • Action
    Get ticket

    Get ticket details by ticket_id. POST to Hippo ticketing API (Ticketing/Get Ticket Details in the Postman docs) with ticket_id, app_secret_key.

  • Action
    List conversations

    Fetch a customer's conversation list (Chat/Fetch customer conversation list): email, app_secret_key, start, limit.

  • Action
    List messages

    Fetch messages and chat details for a channel (Chat/Fetch messages and chat details): channel_id, app_secret_key, start, limit.

  • Action
    Send Broadcast to Users

    Sends broadcast messages through hippo

  • Action
    Send Message

    Sends a message in an existing chat

  • Action
    Update Due Date of Ticket

    Updates due date of an existing ticket

  • Action
    Update Ticket Priority

    Updates the priority of a ticket

  • Action
    Update Ticket Status

    Update status of a ticket

Reviews

What our customers say

Questions

Hippo, answered

Is there a Hippo MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with Hippo. Add that address to any AI client that takes a remote MCP server, sign in once in your browser, and your client can build, test and run automations that use Hippo. Nothing to install.

What can your agent do in Hippo?

Any of Hippo's 13 actions, including Create Conversation, Create or Update User, Create Summary of Ticket History and Create Ticket. Your agent maps the data both ways and tests every scenario before it ships.

Which apps can Hippo connect to?

Any app in the catalog; the list on this page pairs Hippo with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.