Integration
Connect Groove and Ploomes
When Customer Added fires in Groove, your agent runs Add contact in Ploomes, or New contact in Ploomes to Add label to ticket in Groove. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Groove and Ploomes to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Groove and Ploomes can do together
From Groove to Ploomes
When Customer Added in Groove
then Add contact in Ploomes
When Note Added in Groove
then Add deal in Ploomes
From Ploomes to Groove
When New contact in Ploomes
then Add label to ticket in Groove
When New deal in Ploomes
then Add message in Groove
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Groove and Ploomes
Triggers and actions 12 triggers · 34 actions
Trigger
Agent RepliedTriggers when an agent replies to a ticket.
Trigger
Customer AddedTriggers when a customer is created.
Trigger
Customer RepliedTriggers when a customer replies to a ticket.
Trigger
Note AddedTriggers when a note is added to a ticket.
Trigger
Ticket AssignedTriggers when a ticket is assigned.
Trigger
Ticket ClosedTriggers when a ticket is closed.
Trigger
Ticket OpenedTriggers when a ticket is opened.
Trigger
Ticket StartedTriggers when a new ticket is created.
Trigger
Ticket TaggedTriggers when a ticket is tagged.
Action
Add label to ticketAdds one or more labels to a Groove ticket, keeping its existing labels, and returns the updated ticket.
Action
Add messageAdds a new message (reply or private note) to an existing Groove ticket.
Action
Add NoteAdds a private note to a Groove ticket, visible only to agents.
Action
Change Assigned AgentAssigns a Groove ticket to a different agent, identified by the agent's email address.
Action
Change Ticket MailboxMoves a ticket into a different mailbox.
Action
Change Ticket StateChanges the state of a Groove ticket (unread, opened, pending, closed or spam).
Action
Close TicketCloses a Groove ticket by setting its state to closed.
Action
Create New TicketCreates a new ticket in Groove from a customer or agent, with its first message.
Action
Get customerReturns one Groove customer, looked up by email address, including their contact details and custom attributes.
Action
Get ticketReturns a single Groove ticket by its ticket number.
Action
List agentsReturns the agents on your Groove account, optionally limited to one group.
Action
List mailboxesReturns all mailboxes in the Groove account, with each mailbox's name and email address.
Action
List messagesReturns the messages and notes on a Groove ticket.
Action
Reopen TicketReopens a Groove ticket by setting its state to opened.
Action
Update customerUpdates a customer's profile details, such as name, company, title and contact info, identified by their email address.
Trigger
New contactTriggers when a new contact (person or company) is created in Ploomes.
Trigger
New dealTriggers when a new deal is created in Ploomes.
Trigger
New taskTriggers when a new task is created in Ploomes.
Action
Add contactCreates a contact (a person or a company) in Ploomes and returns the new contact record.
Action
Add dealCreates a deal in Ploomes for a client, with its title, stage, owner, amount and custom field values.
Action
Add interaction recordCreates an interaction record (a note, call or email log) on a Ploomes contact or deal.
Action
Add productCreates a product in your Ploomes account and returns the new product.
Action
Add quoteCreates a quote (proposal) on a deal in Ploomes from a document template, optionally with product sections and custom field values.
Action
Add taskCreates a task in Ploomes, optionally linked to a contact or deal.
Action
Delete contactDeletes a contact (person or company) from your Ploomes account.
Action
Delete dealDeletes a deal from your Ploomes account.
Action
Find contacts by criteriaReturns the Ploomes contacts (people and companies) that match the criteria you give.
Action
Find deals by criteriaReturns the deals that match the criteria you give, such as a title, stage or customer.
Action
Find interaction records by criteriaReturns the interaction records (activity history entries) that match the criteria you give.
Action
Find tasks by criteriaReturns the tasks that match the criteria you specify, such as title, contact or deal.
Action
Finish taskMarks a Ploomes task as finished.
Action
Get quoteReturns a single quote (proposal) by its ID, including its custom field values.
Action
Lose dealMarks a Ploomes deal as lost with the chosen loss reason and returns the updated deal.
Action
Update contactUpdates an existing Ploomes contact (person or company). Only the fields you fill in are changed.
Action
Update dealUpdates an existing deal in Ploomes. Only the fields you fill in are changed.
Action
Update taskUpdates an existing task in Ploomes. Only the fields you fill in are changed.
Action
Win dealMarks a Ploomes deal as won and returns the updated deal.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Groove and Ploomes, answered
What can start an automation from Groove?
Any of Groove's 9 triggers in the catalog, including Customer Added, Note Added, Agent Replied and Customer Replied. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ploomes when something happens in Groove?
Any of Ploomes's 19 actions, including Update contact, Update deal, Update task and Add contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ploomes to Groove?
Yes. When something happens in Ploomes, your agent can act in Groove too. This page covers both directions: Ploomes's triggers and Groove's actions are listed here as well.
Do I have to build a connector for Groove or Ploomes?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Groove and Ploomes without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.