Integration

Connect Gorgias to My Music Staff

When something happens in Gorgias, your agent does the next thing in My Music Staff. Describe it in plain language and the automation is built, tested on every branch and kept running.

Gorgias2 triggersGorgias13 actionsMy Music Staff8 triggersMy Music Staff5 actions

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What do you want Gorgias and My Music Staff to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with Gorgias and My Music Staff

Triggers and actions 10 triggers · 18 actions

Trigger
New ticket
Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.
Trigger
New ticket message
Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.
Action
Add customer
Create a new customer profile. POST https://{domain}.gorgias.com/api/customers
Action
Add tag to ticket
Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array
Action
Create Ticket
Creates a ticket
Action
Create Ticket Message
Creates a Ticket Message in an existing ticket
Action
Delete ticket
Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}
Action
Find customers by email
Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers
Action
Get customer
Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}
Action
Get ticket
Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}
Action
Get Ticket Message
Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messages
List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages
Action
List tickets
List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets
Action
Update customer
Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}
Action
Update ticket
Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}
Trigger
Attendance Taken
Triggers when attendance is taken or edited for a calendar event.
Trigger
New Email
Triggers when a new email message is created.
Trigger
New Invoice
Triggers when a new invoice is created (manually or by auto-invoicing).
Trigger
New SMS
Triggers when a new SMS message is created.
Trigger
New Student
Triggers when a new student is added to your My Music Staff account.
Trigger
Payment Added
Triggers when a payment is recorded in a Family Account.
Trigger
Student Added to Event
Triggers when a student is added to an event on the calendar.
Trigger
Student Updated
Triggers when a student's profile information is updated.
Action
Add Payment
Records a payment in the Family Account
Action
Add Student
Adds a new student to your My Music Staff account.
Action
Find All Parents
Finds all parents based on Family ID or on search text.
Action
Find Attendance Records
Searches attendance records by date range, student, teacher, event, or status. Returns matching records with a total count.
Action
Find Student
Finds students based on Student ID or on search text.

Each app on its own

The other way round: My Music Staff to Gorgias