Connect GitHub and Jitbit Helpdesk

Both apps 54GitHub 34Jitbit Helpdesk 20

• Trigger
  Issue Closed

  Triggers when an issue in a repository is closed.

• Trigger
  New Branch

  Triggers when a new branch is created in a GitHub repository.

• Trigger
  New Collaborator

  Triggers when a new collaborator is added to a GitHub repository.

• Trigger
  New Commit

  Triggers when a new commit is pushed to a GitHub repository's default branch.

• Trigger
  New Commit Comment

  Triggers when someone comments on a commit in a repository.

• Trigger
  New Gist

  Triggers when you create a new gist on GitHub.

• Trigger
  New Global Event

  Triggers when a new public event happens anywhere on GitHub, such as a push, fork, or new issue.

• Trigger
  New Issue

  Triggers when a new issue is created in a repository.

• Trigger
  New Label

  Triggers when a new label is added to a GitHub repository.

• Trigger
  New Milestone

  Triggers when a new milestone is created in a repository.

• Trigger
  New Pull Request

  Triggers when a new pull request is opened in a repository.

• Trigger
  New Release

  Triggers when a new release is published in a GitHub repository.

• Trigger
  New Repo Event

  Triggers when new activity (pushes, issues, pull requests, releases and more) happens in a GitHub repository.

• Trigger
  New Repository

  Triggers when a new public repository appears under a GitHub user or organization.

• Trigger
  New Watcher

  Triggers when someone starts watching a repository.

• Action
  Add Labels to Issue

  Adds labels to an issue or pull request in a GitHub repository, keeping its existing labels.

• Action
  Check Organization Membership

  Checks whether a GitHub user is a member of an organization and returns true or false.

• Action
  Create Branch

  Creates a new branch in a repository, starting from the commit you choose.

• Action
  Create Comment

  Adds a comment to an issue or pull request in a GitHub repository.

• Action
  Create Gist

  Creates a new gist with one file on the connected GitHub account.

• Action
  Create Issue

  Creates a new issue in a GitHub repository.

• Action
  Create or Update File

  Creates a new file in a repository, or replaces an existing file's contents, as a commit.

• Action
  Create Pull Request

  Opens a pull request asking to merge one branch into another.

• Action
  Delete Branch

  Deletes a branch from a repository. Any open pull request from that branch is closed.

• Action
  Find Branch

  Finds a branch in a GitHub repository by name and returns its latest commit and protection status.

• Action
  Find Issue

  Finds an issue in a GitHub repository by its number and returns its title, body, state, author and labels.

• Action
  Find Organization

  Finds a GitHub organization by its login and returns its profile details.

• Action
  Find Pull Request

  Finds a pull request in a GitHub repository by its number and returns its title, state, branches and merge status.

• Action
  Find Repository

  Returns a GitHub repository by its owner and name, including its description, visibility, default branch and counts.

• Action
  Find User

  Finds a GitHub user by username and returns their public profile.

• Action
  Get File Contents

  Returns a file from a GitHub repository, with its base64-encoded content, at the default branch or a chosen branch, tag or commit.

• Action
  Submit Review

  Submits a review on a pull request: approve it, request changes, or leave a review comment.

• Action
  Update Issue

  Updates an existing issue in a GitHub repository, such as its title, text, state, labels or assignees.

• Action
  Update Pull Request

  Changes a pull request's title, description, target branch, or open/closed state.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.