Integration
Connect Freshworks CRM and GitHub
When New Account fires in Freshworks CRM, your agent runs Add Labels to Issue in GitHub, or New Branch in GitHub to Add Note to Contact in Freshworks CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and GitHub to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshworks CRM and GitHub can do together
From Freshworks CRM to GitHub
When New Account in Freshworks CRM
then Add Labels to Issue in GitHub
From GitHub to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and GitHub
Triggers and actions 21 triggers · 36 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- Issue Closed
Triggers when an issue in a repository is closed.
- New Branch
Triggers when a new branch is created in a GitHub repository.
- New Collaborator
Triggers when a new collaborator is added to a GitHub repository.
- New Commit
Triggers when a new commit is pushed to a GitHub repository's default branch.
- New Commit Comment
Triggers when someone comments on a commit in a repository.
- New Gist
Triggers when you create a new gist on GitHub.
- New Global Event
Triggers when a new public event happens anywhere on GitHub, such as a push, fork, or new issue.
- New Issue
Triggers when a new issue is created in a repository.
- New Label
Triggers when a new label is added to a GitHub repository.
- New Milestone
Triggers when a new milestone is created in a repository.
- New Pull Request
Triggers when a new pull request is opened in a repository.
- New Release
Triggers when a new release is published in a GitHub repository.
- New Repo Event
Triggers when new activity (pushes, issues, pull requests, releases and more) happens in a GitHub repository.
- New Repository
Triggers when a new public repository appears under a GitHub user or organization.
- New Watcher
Triggers when someone starts watching a repository.
- Add Labels to Issue
Adds labels to an issue or pull request in a GitHub repository, keeping its existing labels.
- Check Organization Membership
Checks whether a GitHub user is a member of an organization and returns true or false.
- Create Branch
Creates a new branch in a repository, starting from the commit you choose.
- Create Comment
Adds a comment to an issue or pull request in a GitHub repository.
- Create Gist
Creates a new gist with one file on the connected GitHub account.
- Create Issue
Creates a new issue in a GitHub repository.
- Create or Update File
Creates a new file in a repository, or replaces an existing file's contents, as a commit.
- Create Pull Request
Opens a pull request asking to merge one branch into another.
- Delete Branch
Deletes a branch from a repository. Any open pull request from that branch is closed.
- Find Branch
Finds a branch in a GitHub repository by name and returns its latest commit and protection status.
- Find Issue
Finds an issue in a GitHub repository by its number and returns its title, body, state, author and labels.
- Find Organization
Finds a GitHub organization by its login and returns its profile details.
- Find Pull Request
Finds a pull request in a GitHub repository by its number and returns its title, state, branches and merge status.
- Find Repository
Returns a GitHub repository by its owner and name, including its description, visibility, default branch and counts.
- Find User
Finds a GitHub user by username and returns their public profile.
- Get File Contents
Returns a file from a GitHub repository, with its base64-encoded content, at the default branch or a chosen branch, tag or commit.
- Submit Review
Submits a review on a pull request: approve it, request changes, or leave a review comment.
- Update Issue
Updates an existing issue in a GitHub repository, such as its title, text, state, labels or assignees.
- Update Pull Request
Changes a pull request's title, description, target branch, or open/closed state.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshworks CRM and GitHub, answered
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Account, New Contact, New Deal and New or Updated Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in GitHub when something happens in Freshworks CRM?
Any of GitHub's 19 actions, including Create Branch, Create Comment, Create Gist and Create Issue. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from GitHub to Freshworks CRM?
Yes. When something happens in GitHub, your agent can act in Freshworks CRM too. This page covers both directions: GitHub's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or GitHub?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.