Integration
Connect Freshworks CRM and Stripe
When New Contact fires in Freshworks CRM, your agent runs Create Customer in Stripe, or New paid charge in Stripe to Add Note to Contact in Freshworks CRM. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshworks CRM and Stripe to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Freshworks CRM holds the contacts, accounts and deals your sales team works; Stripe holds the customers, charges and subscriptions that follow. Joining them means a new deal can open a Stripe customer record, and a payment or refund in Stripe can land as a note or task on the right contact in Freshworks CRM.
Example flows
What Freshworks CRM and Stripe can do together
From Freshworks CRM to Stripe
When New Contact in Freshworks CRM
then Create Customer in Stripe
From Stripe to Freshworks CRM
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshworks CRM and Stripe
Triggers and actions 17 triggers · 38 actions
- New Account
Polling trigger: fires when a new sales account is created. Sorted by created_at descending.
- New Contact
Polling trigger: fires when a new contact is created. Sorted by created_at descending.
- New Deal
Polling trigger: fires when a new deal is created. Sorted by created_at descending.
- New or Updated Account
Polling trigger: fires when a sales account is created or updated. Sorted by updated_at descending.
- New or Updated Contact
Polling trigger: fires when a contact is created or updated. Sorted by updated_at descending.
- New or Updated Deal
Polling trigger: fires when a deal is created or updated. Sorted by updated_at descending.
- Add Note to Contact
Adds a note to a contact (targetable_type=Contact) in Freshworks CRM.
- Create Account
Creates a new sales account in Freshworks CRM.
- Create Appointment
Creates an appointment in Freshworks CRM. from_date/end_date are ISO8601.
- Create Contact
Creates a new contact in Freshworks CRM.
- Create Deal
Creates a new deal in Freshworks CRM.
- Create Task
Creates a task in Freshworks CRM. due_date is epoch milliseconds; targetable_type e.g. Contact/Deal/SalesAccount.
- Find Account by Name
Looks up a sales account by name using the lookup endpoint.
- Find Contact by Email
Looks up a contact by email address using the lookup endpoint.
- Find deal by custom field
Searches for a deal by the selected custom field. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal by name
Searches for a deal by name. If a single match is found, emits the deal's details. If none or multiple match, an error occurs.
- Find deal stage by name
Searches for a deal stage by name. If a single match is found, emits the stage's details. If none or multiple match, an error occurs.
- Find pipeline by name
Searches for a pipeline by name. If a single match is found, emits the pipeline's details. If none or multiple match, an error occurs.
- Get Account
Retrieves a sales account by ID in Freshworks CRM.
- Get Contact
Retrieves a contact by ID in Freshworks CRM.
- Get Deal
Retrieves a deal by ID in Freshworks CRM.
- Update Contact
Updates an existing contact by ID in Freshworks CRM.
- Update Deal
Updates an existing deal by ID in Freshworks CRM.
- New Charge
Triggers when a new charge is created.
- New Charge (instant)
Fires instantly when a charge succeeds in Stripe, via a self-registered webhook (charge.succeeded). The platform registers/deletes the Stripe webhook endpoint automatically at automation activation/deactivation. Payload binds as {{ trigger.body.* }}.
- New Customer
Triggers when a new customer is created.
- New Event
Triggers when a new Stripe event is created (covers all event types via the Events API).
- New Invoice
Triggers when a new invoice is created.
- New paid and available charge
Triggered when a new paid and available charge is created.
- New paid charge
Triggered when a new paid charge is created.
- New plan
Triggered when a new plan is created.
- New Product
Triggers when a new product is created.
- New Refund
Triggers when a new refund is created.
- New Subscription
Triggers when a new subscription is created.
- Cancel Subscription
Cancels a subscription by its ID.
- Create Charge
Creates a charge. Amount is in the smallest currency unit (e.g. cents).
- Create charges (bulk charge creation)
Creates a charge in Stripe.
- Create Customer
Creates a new customer in Stripe.
- Create Payment Intent
Creates a PaymentIntent (the modern Stripe payment flow). Amount is in the smallest currency unit.
- Create Price
Creates a price for a product. unit_amount is in the smallest currency unit.
- Create Product
Creates a product (a good or service) in Stripe.
- Create Refund
Refunds a charge or payment intent. Provide charge or payment_intent; amount optional for partial refund.
- Create refund by charge id (distinct from Create Refund)
Creates a refund for a specific charge id.
- Create Subscription
Creates a subscription for a customer to one or more prices.
- Delete Customer
Permanently deletes a customer by ID.
- Find Customer by Email
Searches for customers matching an email address.
- Get Charge
Retrieves a charge by its ID.
- Get charge details (distinct from Get Charge)
Retrieves a charge's details by its charge id.
- Get Customer
Retrieves a customer by their Stripe ID.
- Get Invoice
Retrieves an invoice by its ID.
- Get Refund
Retrieves a refund by its ID.
- Get Subscription
Retrieves a subscription by its ID.
- Get transaction details
Retrieves a transaction's details by its transaction id.
- List balance transactions
List balance transactions (txn_xxx) for the account, most recent first.
- Update Customer
Updates an existing customer by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshworks CRM and Stripe, answered
How does a Stripe payment find the right person in Freshworks CRM?
Use Find Contact by Email in Freshworks CRM with the email on the Stripe charge or customer. If a contact comes back you can add a note or task to it, and if none is found you can create the contact instead.
Can a new contact in Freshworks CRM become a Stripe customer without making duplicates?
Yes, run Find Customer by Email in Stripe before anything else. When a match comes back you can Update Customer with the new details, and when nothing matches you can Create Customer.
What can start an automation from Freshworks CRM?
Any of Freshworks CRM's 6 triggers in the catalog, including New Contact, New Deal, New or Updated Contact and New Account. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Stripe when something happens in Freshworks CRM?
Any of Stripe's 21 actions, including Create Customer, Update Customer, Create Charge and Create charges (bulk charge creation). Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Stripe to Freshworks CRM?
Yes. When something happens in Stripe, your agent can act in Freshworks CRM too. This page covers both directions: Stripe's triggers and Freshworks CRM's actions are listed here as well.
Do I have to build a connector for Freshworks CRM or Stripe?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshworks CRM and Stripe without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.