Integration
Connect Freshservice and Yandex
When New or Updated Change fires in Freshservice, your agent runs Add folder in Yandex, or New file in Yandex to Add Attachment to a Ticket in Freshservice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and Yandex to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice and Yandex can do together
From Freshservice to Yandex
When New or Updated Change in Freshservice
then Add folder in Yandex
When New or Updated Release in Freshservice
then Update resource in Yandex
From Yandex to Freshservice
When New file in Yandex
then Add Attachment to a Ticket in Freshservice
When New file in Yandex
then Add Attachment to a Ticket (Cisco) in Freshservice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and Yandex
Triggers and actions 11 triggers · 39 actions
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
Trigger
New fileTriggers when a new file is uploaded to Yandex Disk.
Action
Add folderCreates a new empty folder at the given path on Yandex Disk. The parent folder must already exist.
Action
Copy resourceCopies a file or folder on Yandex Disk to a new location and returns a link to the copy, or to the copy operation when Yandex performs it in the background.
Action
Delete resourceDeletes a file or folder on Yandex Disk, moving it to the Trash by default or removing it permanently.
Action
Get disk infoReturns general information about the connected user's Yandex Disk: total, used and trash space, file size limits, system folder paths and the disk owner.
Action
Get download linkReturns a temporary direct link for downloading a file stored on Yandex Disk.
Action
Get resourceReturns the details of a file or folder on Yandex Disk, such as its name, type, size, dates and custom properties. For a folder, the response also lists the items inside it.
Action
List filesReturns a flat list of every file on the user's Yandex Disk, optionally filtered by media type and sorted.
Action
List public resourcesReturns the files and folders on your Yandex Disk that have been published with a public link.
Action
List recently uploaded filesReturns the files most recently uploaded to Yandex Disk, newest first, optionally filtered by media type.
Action
Move resourceMoves or renames a file or folder on Yandex Disk. Returns a link to the moved item, or to the background move operation when it runs asynchronously.
Action
Publish resourcePublishes a file or folder on Yandex Disk so it gets a public link, optionally with access settings such as a password or expiry. Returns a link to the published resource's metadata.
Action
Update resourceAdds or changes custom properties on a file or folder in Yandex Disk. Properties with the same name are overwritten, new ones are added, and a property set to null is removed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Freshservice and Yandex, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Yandex when something happens in Freshservice?
Any of Yandex's 12 actions, including Update resource, Add folder, Copy resource and Get disk info. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Yandex to Freshservice?
Yes. When something happens in Yandex, your agent can act in Freshservice too. This page covers both directions: Yandex's triggers and Freshservice's actions are listed here as well.
Do I have to build a connector for Freshservice or Yandex?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and Yandex without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.