Integration
Connect Freshservice and WooCommerce
When New or Updated Change fires in Freshservice, your agent runs Add order note in WooCommerce, or New Customer in WooCommerce to Add Attachment to a Ticket in Freshservice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and WooCommerce to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice and WooCommerce can do together
From Freshservice to WooCommerce
When New or Updated Change in Freshservice
then Add order note in WooCommerce
From WooCommerce to Freshservice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and WooCommerce
Triggers and actions 13 triggers · 66 actions
- Deleted Ticket
Triggered when a ticket is deleted.
- New or Updated Change
Triggered by a new or updated change in Freshservice.
- New or Updated Release
Triggered by a new or updated release.
- Two-way sync new and updated changes
Triggered by new and updated changes
- Two-way sync new and updated problems with PagerDuty ID
A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
- Two-way sync new and updated releases
Triggered by new or updated release
- Two-way sync new and updated tickets
A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
- Updated Change
Triggered when a change is updated (created_at differs from updated_at).
- Updated Problem
Triggered when a problem is updated (created_at != updated_at).
- Updated Release
Triggered when a release is updated.
- Add Attachment to a Ticket
Adds an attachment from a url to a specified ticket.
- Add Attachment to a Ticket (Cisco)
Adds an attachment from a url to a specified ticket.
- Add Note To A Problem
Adds a note to a problem provided its id.
- Add Note to a Ticket
Adds a private or public note to a ticket.
- Create Change
Creates a change.
- Create Problem
Creates a problem.
- Create Release
Creates a release.
- Create Ticket
Creates a new ticket in Freshservice.
- Delete change
Deletes a change request in Freshservice.
- Delete Problem
Deletes a problem given its ID.
- Delete Ticket
Deletes a ticket given its ID.
- Get agent
Returns the details of a single agent in Freshservice, including their custom field values.
- Get change
Returns a single change request by its ID, including its custom fields.
- Get problem
Returns a single Freshservice problem by its ID, including its custom fields.
- Get release
Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
- Get requester
Returns a single requester's details, including contact info, departments and custom fields.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists agents.
- List changes
Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
- List problems
Returns the problems in your Freshservice account, optionally only those updated since a given time.
- List releases
Returns the releases in your Freshservice account, optionally only those updated since a given time.
- List Requesters
Lists requesters.
- List Tickets
Lists tickets, optionally filtered.
- Reply to a Ticket
Adds a public reply to a ticket.
- Two-way sync delete ticket
Deletes a ticket. For use only with two-way sync delete triggers.
- Update Change
Updates a change given its ID.
- Update Problem
Updates a problem given its ID.
- New Customer
Polling trigger: fires for each newly registered customer (sorted by registration date descending).
- New Order
Polling trigger: fires for each newly created order (sorted by date descending).
- New Product
Polling trigger: fires for each newly created product (sorted by date descending).
- Add order note
Adds a note to a WooCommerce order, either private for store staff or shown to the customer.
- Add order refund
Creates a refund on a WooCommerce order, optionally for specific line items and through the payment gateway.
- Create Coupon
Create a new discount coupon.
- Create Customer
Create a new customer.
- Create Order
Create a new order.
- Create Product
Create a new product in WooCommerce.
- Create Product Category
Create a new product category.
- Create Product Tag
Create a new product tag.
- Create Product Variation
Create a variation under a variable product.
- Delete Coupon
Deletes a coupon from your WooCommerce store, either moving it to the trash or removing it permanently.
- Delete Customer
Permanently deletes a customer from the WooCommerce store and returns the deleted customer record.
- Delete Order
Deletes an order from your WooCommerce store, either moving it to the trash or removing it permanently.
- Delete Product
Delete a product by ID (force delete bypasses trash).
- Get Coupon
Returns a single coupon by its ID, including its code, discount, restrictions and usage details.
- Get Customer
Retrieve a customer by ID.
- Get Order
Retrieve an order by ID.
- Get Product
Retrieve a product by ID.
- Get product by SKU
Emits the details of the product with the specified SKU. An error occurs if zero or multiple are found.
- Get product category by name
Emits the id of the product category with the matching name. An error occurs if the category is not found.
- Get product tag by name
Emits the id of the product tag with the matching name. An error occurs if the tag is not found.
- List Coupons
List discount coupons, optionally filtered by code.
- List Customers
List customers, optionally filtered by email or search term.
- List order notes
Returns the notes on a WooCommerce order, optionally limited to customer-facing or internal notes.
- List order refunds
Returns the refunds issued against a WooCommerce order.
- List Orders
List orders, optionally filtered by status or customer.
- List Product Categories
List product categories, optionally filtered by search term.
- List Product Reviews
Returns product reviews from your WooCommerce store, optionally filtered by product, reviewer, status, date or search text.
- List Products
List products with optional search, status, and SKU filters.
- List Product Tags
List product tags, optionally filtered by search term.
- List Product Variations
List variations under a variable product.
- Product attributes - assign to product
Assigns the configured product attributes to the specified product. Send the attributes array as JSON.
- Product variation attributes - assign to product variation
Assigns the configured attributes to the specified product variation.
- Update Coupon
Updates an existing coupon's code, discount, expiry, usage limits and product or email restrictions.
- Update Customer
Updates an existing WooCommerce customer's name, email, login, password, billing and shipping addresses, or meta data.
- Update Order
Update an order by ID (e.g. change status).
- Update Product
Update an existing product by ID.
- Update Product Category
Updates an existing product category's name, slug, parent, description, display type, image or menu order.
- Update Product Stock Quantity
Update a product's stock quantity (product must have manage_stock enabled).
- Update Product Variation
Update a product variation by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Freshservice and WooCommerce, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in WooCommerce when something happens in Freshservice?
Any of WooCommerce's 39 actions, including Create Coupon, Create Customer, Create Order and Create Product. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WooCommerce to Freshservice?
Yes. When something happens in WooCommerce, your agent can act in Freshservice too. This page covers both directions: WooCommerce's triggers and Freshservice's actions are listed here as well.
Do I have to build a connector for Freshservice or WooCommerce?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and WooCommerce without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.