Connect Freshservice and Ubidots

Both apps 55Freshservice 37Ubidots 18

• Trigger
  Deleted Ticket

  Triggered when a ticket is deleted.

• Trigger
  New or Updated Change

  Triggered by a new or updated change in Freshservice.

• Trigger
  New or Updated Release

  Triggered by a new or updated release.

• Trigger
  Two-way sync new and updated changes

  Triggered by new and updated changes

• Trigger
  Two-way sync new and updated problems with PagerDuty ID

  A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.

• Trigger
  Two-way sync new and updated releases

  Triggered by new or updated release

• Trigger
  Two-way sync new and updated tickets

  A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.

• Trigger
  Updated Change

  Triggered when a change is updated (created_at differs from updated_at).

• Trigger
  Updated Problem

  Triggered when a problem is updated (created_at != updated_at).

• Trigger
  Updated Release

  Triggered when a release is updated.

• Action
  Add Attachment to a Ticket

  Adds an attachment from a url to a specified ticket.

• Action
  Add Attachment to a Ticket (Cisco)

  Adds an attachment from a url to a specified ticket.

• Action
  Add Note To A Problem

  Adds a note to a problem provided its id.

• Action
  Add Note to a Ticket

  Adds a private or public note to a ticket.

• Action
  Create Change

  Creates a change.

• Action
  Create Problem

  Creates a problem.

• Action
  Create Release

  Creates a release.

• Action
  Create Ticket

  Creates a new ticket in Freshservice.

• Action
  Delete change

  Deletes a change request in Freshservice.

• Action
  Delete Problem

  Deletes a problem given its ID.

• Action
  Delete Ticket

  Deletes a ticket given its ID.

• Action
  Get agent

  Returns the details of a single agent in Freshservice, including their custom field values.

• Action
  Get change

  Returns a single change request by its ID, including its custom fields.

• Action
  Get problem

  Returns a single Freshservice problem by its ID, including its custom fields.

• Action
  Get release

  Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.

• Action
  Get requester

  Returns a single requester's details, including contact info, departments and custom fields.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  List Agents

  Lists agents.

• Action
  List changes

  Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.

• Action
  List problems

  Returns the problems in your Freshservice account, optionally only those updated since a given time.

• Action
  List releases

  Returns the releases in your Freshservice account, optionally only those updated since a given time.

• Action
  List Requesters

  Lists requesters.

• Action
  List Tickets

  Lists tickets, optionally filtered.

• Action
  Reply to a Ticket

  Adds a public reply to a ticket.

• Action
  Two-way sync delete ticket

  Deletes a ticket. For use only with two-way sync delete triggers.

• Action
  Update Change

  Updates a change given its ID.

• Action
  Update Problem

  Updates a problem given its ID.

• Trigger
  Device Is Updated

  Triggers when a device is created or any of its fields (name, description, tags, properties, organization, status) changes.

• Trigger
  Event Is Triggered

  Triggers when a chosen Ubidots event fires, returning the new log entry for that event.

• Trigger
  Variable Updated

  Triggers when a variable is created or its settings (name, description, unit, tags, properties) change.

• Action
  Add device

  Creates a new device in your Ubidots account.

• Action
  Add event

  Creates a new Ubidots event (alert rule) with its triggers, actions and active schedule.

• Action
  Add variable

  Creates a new variable on a Ubidots device.

• Action
  Create Dot

  Sends a single Dot (a value with optional timestamp and context) to a variable on a device. The device and variable are created automatically if they do not exist.

• Action
  Create Multiple Dots on Same Device

  Sends values to one or more variables of a Ubidots device in a single call, creating the device and variables if they do not exist.

• Action
  Delete device

  Permanently deletes a device and its variables from your Ubidots account.

• Action
  Delete variable

  Permanently deletes a variable and its data from Ubidots.

• Action
  Get data series

  Returns time-series values for one or more variables over a time range, each with its device and variable details.

• Action
  Get device

  Returns a single Ubidots device, looked up by its ID or label.

• Action
  Get device last values

  Returns the most recent value of every variable on a Ubidots device.

• Action
  Get variable

  Returns a single Ubidots variable, including its device, unit, tags, properties and last value.

• Action
  List devices

  Returns the devices in your Ubidots account, with their labels, names, tags and activity details.

• Action
  List variables

  Returns the variables in the Ubidots account, each with its device, label, name, type, unit and last value.

• Action
  Update device

  Updates the specified fields of an existing Ubidots device, such as its name, label, description, tags, properties or organization, and returns the updated device.

• Action
  Update variable

  Updates the specified fields of an existing Ubidots variable, such as its name, label, unit, tags or description. Returns the updated variable.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.