Integration
Connect Freshservice and TRYTN
When New or Updated Change fires in Freshservice, your agent runs Add payment in TRYTN, or New Merchandise Item in TRYTN to Add Attachment to a Ticket in Freshservice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and TRYTN to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice and TRYTN can do together
From Freshservice to TRYTN
When New or Updated Change in Freshservice
then Add payment in TRYTN
From TRYTN to Freshservice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and TRYTN
Triggers and actions 14 triggers · 75 actions
- Deleted Ticket
Triggered when a ticket is deleted.
- New or Updated Change
Triggered by a new or updated change in Freshservice.
- New or Updated Release
Triggered by a new or updated release.
- Two-way sync new and updated changes
Triggered by new and updated changes
- Two-way sync new and updated problems with PagerDuty ID
A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
- Two-way sync new and updated releases
Triggered by new or updated release
- Two-way sync new and updated tickets
A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
- Updated Change
Triggered when a change is updated (created_at differs from updated_at).
- Updated Problem
Triggered when a problem is updated (created_at != updated_at).
- Updated Release
Triggered when a release is updated.
- Add Attachment to a Ticket
Adds an attachment from a url to a specified ticket.
- Add Attachment to a Ticket (Cisco)
Adds an attachment from a url to a specified ticket.
- Add Note To A Problem
Adds a note to a problem provided its id.
- Add Note to a Ticket
Adds a private or public note to a ticket.
- Create Change
Creates a change.
- Create Problem
Creates a problem.
- Create Release
Creates a release.
- Create Ticket
Creates a new ticket in Freshservice.
- Delete change
Deletes a change request in Freshservice.
- Delete Problem
Deletes a problem given its ID.
- Delete Ticket
Deletes a ticket given its ID.
- Get agent
Returns the details of a single agent in Freshservice, including their custom field values.
- Get change
Returns a single change request by its ID, including its custom fields.
- Get problem
Returns a single Freshservice problem by its ID, including its custom fields.
- Get release
Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
- Get requester
Returns a single requester's details, including contact info, departments and custom fields.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists agents.
- List changes
Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
- List problems
Returns the problems in your Freshservice account, optionally only those updated since a given time.
- List releases
Returns the releases in your Freshservice account, optionally only those updated since a given time.
- List Requesters
Lists requesters.
- List Tickets
Lists tickets, optionally filtered.
- Reply to a Ticket
Adds a public reply to a ticket.
- Two-way sync delete ticket
Deletes a ticket. For use only with two-way sync delete triggers.
- Update Change
Updates a change given its ID.
- Update Problem
Updates a problem given its ID.
- New Merchandise Item
Triggers when a merchandise item is purchased.
- New Scheduled Item
Triggers when a scheduled item (a booking for a dated activity) is purchased.
- New Transaction
Triggers when a new transaction (payment) is made in your TRYTN business.
- New Unscheduled Item
Triggers when an unscheduled item (an item with no fixed date) is purchased.
- Add add-on
Creates a new add-on for your TRYTN business, or updates the existing add-on with the same ID.
- Add affiliate
Creates a new affiliate in your TRYTN business, or updates the affiliate if one with the same ID already exists.
- Add asset
Creates a new asset (such as equipment or a resource with limited quantity) in your TRYTN business, or updates the asset if one with the same ID already exists.
- Add booking
Creates a new booking for an activity occurrence and timeslot, or updates an existing booking with the same ID.
- Add cart
Creates a new cart in TRYTN, or updates an existing cart with the same ID.
- Add payment
Creates a payment record for an existing TRYTN cart, with buyer details and optional charge amount.
- Add policy
Creates a cancellation policy in your TRYTN business, or updates the policy with the same ID if it already exists.
- Add promotion
Creates a promotion (discount code) for your TRYTN business, or updates it if a promotion with that ID already exists.
- Add tax rate
Creates a tax rate or fee for the business, or updates it if the ID already exists.
- Add voucher campaign
Creates a voucher campaign in TRYTN, or updates it if a campaign with the same ID already exists.
- Check in participant
Checks in participants for a booking on a specific activity occurrence and timeslot.
- Delete Add-On
Deletes a add-on from your TRYTN business.
- Delete Affiliate
Deletes a affiliate from your TRYTN business.
- Delete Asset
Deletes a asset from your TRYTN business.
- Delete Category
Deletes a category from your TRYTN business.
- Delete Policy
Deletes a policy from your TRYTN business.
- Delete Product
Deletes a product from your TRYTN business.
- Delete Promotion
Deletes a promotion from your TRYTN business.
- Delete Question
Deletes a question from your TRYTN business.
- Delete Tax Rate
Deletes a tax rate from your TRYTN business.
- Delete Voucher Campaign
Deletes a voucher campaign from your TRYTN business.
- Find carts
Searches for carts in TRYTN by text, source, item presence or last-updated date range.
- Get Activity Product
Returns one activity product by its ID.
- Get Add-On
Returns one add-on from your TRYTN business by its ID.
- Get Affiliate
Returns one affiliate from your TRYTN business by its ID.
- Get Asset
Returns one asset from your TRYTN business by its ID.
- Get Cart
Returns one shopping cart by its ID.
- Get Category
Returns one category from your TRYTN business by its ID.
- Get Merchandise Product
Returns one merchandise product by its ID.
- Get Payment
Returns one payment (transaction) by its ID.
- Get Policy
Returns one policy from your TRYTN business by its ID.
- Get Promotion
Returns one promotion from your TRYTN business by its ID.
- Get Question
Returns one question from your TRYTN business by its ID.
- Get Tax Rate
Returns one tax rate from your TRYTN business by its ID.
- Get Unscheduled Product
Returns one unscheduled product by its ID.
- Get Voucher Campaign
Returns one voucher campaign from your TRYTN business by its ID.
- List Activity Products
Returns all activity products in your TRYTN business.
- List Add-Ons
Returns all add-ons in your TRYTN business.
- List Affiliates
Returns all affiliates in your TRYTN business.
- List Assets
Returns all assets in your TRYTN business.
- List Categories
Returns all categories in your TRYTN business.
- List Merchandise Products
Returns all merchandise products in your TRYTN business.
- List Policies
Returns all policies in your TRYTN business.
- List Promotions
Returns all promotions in your TRYTN business.
- List Questions
Returns all questions in your TRYTN business.
- List Tax Rates
Returns all tax rates in your TRYTN business.
- List Unscheduled Products
Returns all unscheduled products in your TRYTN business.
- List Voucher Campaigns
Returns all voucher campaigns in your TRYTN business.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshservice
Freshservice to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshservice to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshservice to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshservice to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Freshservice to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Freshservice to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into TRYTN
Questions
Freshservice and TRYTN, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TRYTN when something happens in Freshservice?
Any of TRYTN's 48 actions, including Add add-on, Add affiliate, Add asset and Add booking. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TRYTN to Freshservice?
Yes. When something happens in TRYTN, your agent can act in Freshservice too. This page covers both directions: TRYTN's triggers and Freshservice's actions are listed here as well.
Do I have to build a connector for Freshservice or TRYTN?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and TRYTN without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.