Integration
Connect Freshservice and Squarespace Commerce
When New or Updated Change fires in Freshservice, your agent runs Create Contact in Squarespace Commerce, or New Profile in Squarespace Commerce to Add Attachment to a Ticket in Freshservice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and Squarespace Commerce to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice and Squarespace Commerce can do together
From Freshservice to Squarespace Commerce
When New or Updated Change in Freshservice
then Create Contact in Squarespace Commerce
When New or Updated Release in Freshservice
then Fulfill order in Squarespace Commerce
From Squarespace Commerce to Freshservice
When New Profile in Squarespace Commerce
then Add Attachment to a Ticket in Freshservice
When New Transaction in Squarespace Commerce
then Add Attachment to a Ticket (Cisco) in Freshservice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and Squarespace Commerce
Triggers and actions 12 triggers · 40 actions
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
Trigger
New ProfileTriggers when a new customer, subscriber or donor profile is added to the Squarespace site.
Trigger
New TransactionTriggers when a new payment transaction document (for an order or a donation) appears in your Squarespace store.
Action
Create ContactCreates a new contact on your Squarespace site with a name, locale and primary email, optionally opting them in to marketing emails.
Action
Delete productDeletes a product, along with its variants and images, from the Squarespace store.
Action
Fulfill orderMarks a Squarespace Commerce order as fulfilled, optionally adding shipment tracking details and emailing the customer a shipping notification.
Action
Get contactReturns a single contact from your Squarespace site, including name, locale, primary email with marketing status, and default shipping address.
Action
Get orderReturns a single Squarespace Commerce order by its id, including line items, totals, addresses, payment state and fulfillment status.
Action
Get productReturns a store product by its id, including its variants, pricing, stock, images and SEO details.
Action
List contactsReturns all contacts for the Squarespace website, including names, locale, primary email with marketing status and default shipping address.
Action
List discountsReturns the discounts and promo codes configured for the Squarespace store, optionally filtered by status, type or a search term.
Action
List inventoryReturns the current stock level of every product variant in the store, including its SKU, description, quantity and whether stock is unlimited.
Action
List ordersReturns the store's orders, most recently modified first, optionally narrowed to one customer, a modification date range, a fulfillment status or payment states.
Action
List productsReturns the products in your Squarespace store, optionally narrowed by product type, a search term, or a last-modified date range.
Action
List transactionsReturns the financial transactions for your store's orders and donations, grouped per order or donation, optionally filtered by modification date or order.
Action
Update inventoryAdjusts stock quantities for product variants: add or subtract stock, set an exact quantity, or mark variants as having unlimited stock.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Freshservice and Squarespace Commerce, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Squarespace Commerce when something happens in Freshservice?
Any of Squarespace Commerce's 13 actions, including Create Contact, Update inventory, Fulfill order and Get contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Squarespace Commerce to Freshservice?
Yes. When something happens in Squarespace Commerce, your agent can act in Freshservice too. This page covers both directions: Squarespace Commerce's triggers and Freshservice's actions are listed here as well.
Do I have to build a connector for Freshservice or Squarespace Commerce?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and Squarespace Commerce without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.