Integration
Connect Freshservice to SchoolMaker
When New or Updated Change fires in Freshservice, your agent runs Add conversation message in SchoolMaker. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and SchoolMaker to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice can start in SchoolMaker
When New or Updated Change in Freshservice
then Add conversation message in SchoolMaker
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and SchoolMaker
Triggers and actions 10 triggers · 59 actions
- Deleted Ticket
Triggered when a ticket is deleted.
- New or Updated Change
Triggered by a new or updated change in Freshservice.
- New or Updated Release
Triggered by a new or updated release.
- Two-way sync new and updated changes
Triggered by new and updated changes
- Two-way sync new and updated problems with PagerDuty ID
A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
- Two-way sync new and updated releases
Triggered by new or updated release
- Two-way sync new and updated tickets
A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
- Updated Change
Triggered when a change is updated (created_at differs from updated_at).
- Updated Problem
Triggered when a problem is updated (created_at != updated_at).
- Updated Release
Triggered when a release is updated.
- Add Attachment to a Ticket
Adds an attachment from a url to a specified ticket.
- Add Attachment to a Ticket (Cisco)
Adds an attachment from a url to a specified ticket.
- Add Note To A Problem
Adds a note to a problem provided its id.
- Add Note to a Ticket
Adds a private or public note to a ticket.
- Create Change
Creates a change.
- Create Problem
Creates a problem.
- Create Release
Creates a release.
- Create Ticket
Creates a new ticket in Freshservice.
- Delete change
Deletes a change request in Freshservice.
- Delete Problem
Deletes a problem given its ID.
- Delete Ticket
Deletes a ticket given its ID.
- Get agent
Returns the details of a single agent in Freshservice, including their custom field values.
- Get change
Returns a single change request by its ID, including its custom fields.
- Get problem
Returns a single Freshservice problem by its ID, including its custom fields.
- Get release
Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
- Get requester
Returns a single requester's details, including contact info, departments and custom fields.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists agents.
- List changes
Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
- List problems
Returns the problems in your Freshservice account, optionally only those updated since a given time.
- List releases
Returns the releases in your Freshservice account, optionally only those updated since a given time.
- List Requesters
Lists requesters.
- List Tickets
Lists tickets, optionally filtered.
- Reply to a Ticket
Adds a public reply to a ticket.
- Two-way sync delete ticket
Deletes a ticket. For use only with two-way sync delete triggers.
- Update Change
Updates a change given its ID.
- Update Problem
Updates a problem given its ID.
- Add community comment
Adds a comment, or a reply to an existing comment, on a community post as the school owner.
- Add community post
Creates a post in your SchoolMaker community, as the school owner, in an open category.
- Add conversation message
Sends a message from an admin or moderator to an existing conversation group.
- Add lesson
Creates a lesson in a section of a SchoolMaker program. New lessons are published by default.
- Add offer
Creates a new offer in your SchoolMaker school, with its settings, program accesses and prices. Offers are unpublished unless you choose to publish them.
- Add program
Creates a new program (course) in your SchoolMaker school.
- Add section
Creates a new section in a SchoolMaker program. New sections are published unless you choose otherwise.
- Award badge
Awards a badge to a school member. Repeating an award returns the existing award without notifying the member again.
- Create a Coaching Appointment
Creates a coaching appointment of a chosen coaching type with the selected members and coaches.
- Create a Conversation
Creates a conversation group with the chosen members and sends its first message.
- Delete Member
Deletes a member from your SchoolMaker school, identified by member id or email.
- Delete offer
Moves an offer to Trash and removes its accesses from members. Members are not deleted, and the offer can be restored from Trash.
- Delete program
Moves a SchoolMaker program to Trash and removes its logo and cover.
- Get Admin/Moderator Details
Returns the details of a school admin or moderator, looked up by ID or email.
- Get All Coaching Types
Returns every coaching type in your SchoolMaker school, with its coaches and publication status.
- Get Member Accesses
Returns all offer accesses held by a SchoolMaker member, looked up by member ID or email.
- Get Member Details
Returns a SchoolMaker member's details, looked up by member ID or email address.
- Get Member Progress
Returns a member's progress across their programs (completion rate, time spent, unfinished lessons), plus their offers, coaching usage, recent activity, community stats, leaderboard and level.
- Get Offer Details
Returns the details of a SchoolMaker offer, including its prices, accesses and member counts.
- Get Program Details
Returns the details of a program, optionally with a specific member's progress through it.
- Get Top 10 Members in Leaderboard
Returns the school's gamification leaderboard ranking (top 10 members by default), optionally filtered by time range, minimum points, or community space.
- List badges
Returns all badges defined in your SchoolMaker school, newest first.
- List lessons
Returns the lessons in a section of a SchoolMaker program, ordered by position, optionally filtered by name.
- List Members
Returns the members of your SchoolMaker school, optionally filtered by program, offer, points, level, coaching usage or access.
- List Offers
Returns all offers in your SchoolMaker school, optionally filtered by published status.
- List Programs
Returns all programs in your school, optionally only those a given member can access, with that member's progress.
- List sections
Returns the sections in a SchoolMaker program, optionally filtered by section group or search text.
- Set a Drip Boost
Sets the drip boost value for a member's access to an offer, unlocking dripped content sooner.
- Set Member Ban
Bans or unbans a member of your SchoolMaker school, identified by member ID or email, and returns the member's details.
- Set Member Suspend
Suspends or unsuspends a member of your SchoolMaker school, identified by member id or email.
- Set Offer Access for a Member / Add New Member
Grants or revokes a member's access to an offer, creating the member if they don't exist yet.
- Set Offer Details
Updates an existing offer's details, publish status, accesses and prices. Fields left blank keep their current values.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Freshservice and SchoolMaker, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SchoolMaker when something happens in Freshservice?
Any of SchoolMaker's 32 actions, including Create a Coaching Appointment, Create a Conversation, Add community comment and Add community post. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SchoolMaker to Freshservice?
SchoolMaker has no triggers in the catalog today, so automations start in Freshservice. If you need the other direction, ask: your agent reads SchoolMaker's API documentation and adds it.
Do I have to build a connector for Freshservice or SchoolMaker?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and SchoolMaker without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.