Integration
Connect Freshservice to Piwik Pro
When New or Updated Change fires in Freshservice, your agent runs Add user annotation in Piwik Pro. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and Piwik Pro to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice can start in Piwik Pro
When New or Updated Change in Freshservice
then Add user annotation in Piwik Pro
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and Piwik Pro
Triggers and actions 10 triggers · 42 actions
- Deleted Ticket
Triggered when a ticket is deleted.
- New or Updated Change
Triggered by a new or updated change in Freshservice.
- New or Updated Release
Triggered by a new or updated release.
- Two-way sync new and updated changes
Triggered by new and updated changes
- Two-way sync new and updated problems with PagerDuty ID
A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
- Two-way sync new and updated releases
Triggered by new or updated release
- Two-way sync new and updated tickets
A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
- Updated Change
Triggered when a change is updated (created_at differs from updated_at).
- Updated Problem
Triggered when a problem is updated (created_at != updated_at).
- Updated Release
Triggered when a release is updated.
- Add Attachment to a Ticket
Adds an attachment from a url to a specified ticket.
- Add Attachment to a Ticket (Cisco)
Adds an attachment from a url to a specified ticket.
- Add Note To A Problem
Adds a note to a problem provided its id.
- Add Note to a Ticket
Adds a private or public note to a ticket.
- Create Change
Creates a change.
- Create Problem
Creates a problem.
- Create Release
Creates a release.
- Create Ticket
Creates a new ticket in Freshservice.
- Delete change
Deletes a change request in Freshservice.
- Delete Problem
Deletes a problem given its ID.
- Delete Ticket
Deletes a ticket given its ID.
- Get agent
Returns the details of a single agent in Freshservice, including their custom field values.
- Get change
Returns a single change request by its ID, including its custom fields.
- Get problem
Returns a single Freshservice problem by its ID, including its custom fields.
- Get release
Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
- Get requester
Returns a single requester's details, including contact info, departments and custom fields.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists agents.
- List changes
Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
- List problems
Returns the problems in your Freshservice account, optionally only those updated since a given time.
- List releases
Returns the releases in your Freshservice account, optionally only those updated since a given time.
- List Requesters
Lists requesters.
- List Tickets
Lists tickets, optionally filtered.
- Reply to a Ticket
Adds a public reply to a ticket.
- Two-way sync delete ticket
Deletes a ticket. For use only with two-way sync delete triggers.
- Update Change
Updates a change given its ID.
- Update Problem
Updates a problem given its ID.
- Add app
Creates a new app (website or SharePoint site) in Piwik PRO with its tracking, privacy and consent settings.
- Add custom dimension
Creates a new custom dimension in a Piwik PRO app, tracked per session or per event.
- Add goal
Creates a new conversion goal for a Piwik PRO app, triggered by a URL, page title, event, download, outlink or manually.
- Add tag
Creates a tag in an app's Tag Manager draft version, such as a custom code tag, custom content, popup, or Piwik PRO tracking tag.
- Add user annotation
Creates an annotation on an app's analytics timeline for a given date, such as noting a campaign launch.
- Delete app
Deletes a Piwik PRO app (site) by its ID.
- Execute analytics query
Runs an analytics report query for a Piwik PRO app or meta site and returns the result rows with their metadata.
- Get app
Returns the details and settings of a Piwik PRO app, such as its name, URLs, timezone and currency.
- Get custom dimension
Returns the definition of a custom dimension in an app, including its name, scope, slot and tracking ID.
- Get published version
Returns the currently published Tag Manager version of an app, including its version number, author, publisher and publish date.
- Get user annotation
Returns a single user annotation from an app, including its date, content, visibility and author.
- List goals
Returns all goals defined for a Piwik PRO website or app.
- List tags
Returns the Tag Manager tags of a Piwik PRO app, optionally filtered by name, status, consent type or template.
- Publish draft version
Publishes the current Tag Manager draft of an app, making its tags, triggers and variables live. Publishing runs in the background.
- Update app
Updates the settings of an existing Piwik PRO app (website or mobile app), such as its name, URLs, timezone, currency and privacy options.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Freshservice and Piwik Pro, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Piwik Pro when something happens in Freshservice?
Any of Piwik Pro's 15 actions, including Update app, Add app, Add custom dimension and Add goal. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Piwik Pro to Freshservice?
Piwik Pro has no triggers in the catalog today, so automations start in Freshservice. If you need the other direction, ask: your agent reads Piwik Pro's API documentation and adds it.
Do I have to build a connector for Freshservice or Piwik Pro?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and Piwik Pro without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.