Integration
Connect Freshservice to Pdforge
When New or Updated Change fires in Freshservice, your agent runs Add template in Pdforge. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and Pdforge to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice can start in Pdforge
When New or Updated Change in Freshservice
then Add template in Pdforge
When New or Updated Release in Freshservice
then Update PDF metadata in Pdforge
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and Pdforge
Triggers and actions 10 triggers · 40 actions
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
Action
Add templateStarts AI creation of a new PDF template from a text prompt (and optional reference file). Creation runs asynchronously and usually takes a couple of minutes; the returned template id can be used to check its status.
Action
Compress PDFCompresses a PDF from a public URL to reduce its file size, returning a signed download URL for the compressed file.
Action
Convert HTML to PDFConverts HTML into a PDF (or PNG) synchronously and returns a temporary signed URL to the generated file. If rendering takes longer than 30 seconds, the job is queued and a request id and status URL are returned instead.
Action
Convert Markdown to PDFConvert Markdown text (headings, lists, tables, code blocks) into a styled PDF document.
Action
Generate PDF from templateGenerates a PDF (or PNG) from one of your PDF Noodle templates and waits for it to finish, returning a temporary download link.
Action
Get PDF statusRetrieve the status of a single PDF generation request, and its download link once rendering succeeds.
Action
Get templateRetrieves a template's full details, or its creation status if it is still being created with AI.
Action
Get template variablesRetrieves the variable schema for a template: every data placeholder (including nested objects and arrays) that can be supplied when generating a PDF from it.
Action
Get tool statusRetrieve the status of a PDF tool operation (merge, split, compress, markdown to PDF, metadata update) using the request id returned by an async request or a synchronous request that timed out.
Action
List templatesLists every template available in your pdf noodle account, with each template's id and display name.
Action
Merge PDFsCombine two or more publicly accessible PDF files into a single PDF, merged in the order given. Returns a temporary download link to the merged file, or a request id to check later when the merge runs in the background.
Action
Split PDFSplit a single PDF into multiple smaller PDFs by page ranges or regular intervals.
Action
Update PDF metadataUpdates the embedded metadata (title, author, subject, keywords and more) of a PDF at a public URL and returns a link to the updated file. The original PDF content is preserved.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Freshservice and Pdforge, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pdforge when something happens in Freshservice?
Any of Pdforge's 13 actions, including Update PDF metadata, Add template, Compress PDF and Convert HTML to PDF. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pdforge to Freshservice?
Pdforge has no triggers in the catalog today, so automations start in Freshservice. If you need the other direction, ask: your agent reads Pdforge's API documentation and adds it.
Do I have to build a connector for Freshservice or Pdforge?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and Pdforge without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.