Integration
Connect Freshservice and Manus
When New or Updated Change fires in Freshservice, your agent runs Create Task in Manus, or New Task Created in Manus to Add Attachment to a Ticket in Freshservice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and Manus to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice and Manus can do together
From Freshservice to Manus
When New or Updated Change in Freshservice
then Create Task in Manus
When New or Updated Release in Freshservice
then Update Task in Manus
From Manus to Freshservice
When New Task Created in Manus
then Add Attachment to a Ticket in Freshservice
When Stopped Task in Manus
then Add Attachment to a Ticket (Cisco) in Freshservice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and Manus
Triggers and actions 12 triggers · 43 actions
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
Trigger
New Task CreatedFires when a new Manus task is created (Manus task_created webhook event).
Trigger
Stopped TaskTriggers when a task reaches a stopping point, either because it completed successfully or needs user input to proceed.
Action
Add FileUploads a file to Manus so it can be attached to a task. Returns the new file's id to use as an attachment when creating or continuing a task.
Action
Add ProjectCreates a new project to group related tasks and apply shared instructions.
Action
Continue Task (Add a New Prompt)Sends a follow-up prompt to an existing Manus task so the agent continues working on it, including answering a question the agent asked.
Action
Create TaskCreates a new task and returns a direct link to it.
Action
Delete FileDeletes an uploaded file from Manus before its automatic 48-hour expiry.
Action
Delete TaskPermanently delete a task by its ID. This action cannot be undone.
Action
Get Available CreditsReturns the Manus credit balance, subscription period and refresh information for the connected account (the team's shared pool for a team sub-account).
Action
Get current userReturns the Manus user ID of the account this connection is authenticated as.
Action
Get FileRetrieves a file's upload status, size, expiration, and (if available) a temporary download URL.
Action
Get TaskRetrieves a Manus task's status and metadata.
Action
Get TasksLists tasks in your Manus account, optionally filtered by type, agent, project or the credential that created them.
Action
List Credit UsageLists the account's credit change history (consumption, refunds and grants) per task, newest first.
Action
List ProjectsLists all projects in the Manus account.
Action
List SkillsLists the skills available in your Manus account, optionally including a project's own skills.
Action
Stop TaskStops a running Manus task. The task's status changes to stopped; it can be resumed later by sending it a new message.
Action
Update TaskUpdates a Manus task's title, sharing visibility, or whether it appears in the task list.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshservice
Freshservice to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshservice to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshservice to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshservice to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Freshservice to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Freshservice to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Manus
Etsy to ManusEtsy is a store that makes it easy to buy and sell handmade, vintage or uniquely manufactured goods online!
HubSpot to ManusHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to ManusGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to ManusGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ManusGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to ManusGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Questions
Freshservice and Manus, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Manus when something happens in Freshservice?
Any of Manus's 16 actions, including Create Task, Update Task, Add File and Add Project. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Manus to Freshservice?
Yes. When something happens in Manus, your agent can act in Freshservice too. This page covers both directions: Manus's triggers and Freshservice's actions are listed here as well.
Do I have to build a connector for Freshservice or Manus?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and Manus without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.