Connect Freshservice and Mailgun

Both apps 50Freshservice 37Mailgun 13

• Trigger
  Deleted Ticket

  Triggered when a ticket is deleted.

• Trigger
  New or Updated Change

  Triggered by a new or updated change in Freshservice.

• Trigger
  New or Updated Release

  Triggered by a new or updated release.

• Trigger
  Two-way sync new and updated changes

  Triggered by new and updated changes

• Trigger
  Two-way sync new and updated problems with PagerDuty ID

  A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.

• Trigger
  Two-way sync new and updated releases

  Triggered by new or updated release

• Trigger
  Two-way sync new and updated tickets

  A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.

• Trigger
  Updated Change

  Triggered when a change is updated (created_at differs from updated_at).

• Trigger
  Updated Problem

  Triggered when a problem is updated (created_at != updated_at).

• Trigger
  Updated Release

  Triggered when a release is updated.

• Action
  Add Attachment to a Ticket

  Adds an attachment from a url to a specified ticket.

• Action
  Add Attachment to a Ticket (Cisco)

  Adds an attachment from a url to a specified ticket.

• Action
  Add Note To A Problem

  Adds a note to a problem provided its id.

• Action
  Add Note to a Ticket

  Adds a private or public note to a ticket.

• Action
  Create Change

  Creates a change.

• Action
  Create Problem

  Creates a problem.

• Action
  Create Release

  Creates a release.

• Action
  Create Ticket

  Creates a new ticket in Freshservice.

• Action
  Delete change

  Deletes a change request in Freshservice.

• Action
  Delete Problem

  Deletes a problem given its ID.

• Action
  Delete Ticket

  Deletes a ticket given its ID.

• Action
  Get agent

  Returns the details of a single agent in Freshservice, including their custom field values.

• Action
  Get change

  Returns a single change request by its ID, including its custom fields.

• Action
  Get problem

  Returns a single Freshservice problem by its ID, including its custom fields.

• Action
  Get release

  Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.

• Action
  Get requester

  Returns a single requester's details, including contact info, departments and custom fields.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  List Agents

  Lists agents.

• Action
  List changes

  Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.

• Action
  List problems

  Returns the problems in your Freshservice account, optionally only those updated since a given time.

• Action
  List releases

  Returns the releases in your Freshservice account, optionally only those updated since a given time.

• Action
  List Requesters

  Lists requesters.

• Action
  List Tickets

  Lists tickets, optionally filtered.

• Action
  Reply to a Ticket

  Adds a public reply to a ticket.

• Action
  Two-way sync delete ticket

  Deletes a ticket. For use only with two-way sync delete triggers.

• Action
  Update Change

  Updates a change given its ID.

• Action
  Update Problem

  Updates a problem given its ID.

• Trigger
  New List

  Triggers when a new mailing list is created in your Mailgun account.

• Trigger
  New Log Data

  Triggers when a new entry appears in your Mailgun account's event logs (accepted, delivered, failed, opened, clicked and other message events).

• Action
  Add mailing list

  Creates a new mailing list in your Mailgun account, with its address, name, description, access level and reply preference.

• Action
  Add Mailing List Member

  Adds a member to a Mailgun mailing list, optionally updating the member if they are already on the list.

• Action
  Add route

  Creates an inbound email route in Mailgun that matches incoming messages by a filter expression and forwards, stores or stops them.

• Action
  Add template

  Creates a new email template on one of your Mailgun sending domains. If template content is supplied, its first version is created and made active.

• Action
  Delete mailing list member

  Removes a member from a Mailgun mailing list by their email address.

• Action
  Find events

  Returns Mailgun events (accepted, delivered, failed, opened, clicked, and more) for a sending domain that match the filters you supply, such as recipient, message id, event type or time range.

• Action
  List domains

  Returns the sending domains on your Mailgun account, optionally filtered by state, authority or a name search.

• Action
  List mailing list members

  Returns the members of a Mailgun mailing list, with each member's email address, name, custom variables and subscription status. Optionally returns only subscribed or only unsubscribed members.

• Action
  Send Email

  Sends an email from one of your Mailgun sending domains, with plain-text, HTML or stored-template content, optional attachments, tags and delivery options.

• Action
  Send test alert webhook

  Asks Mailgun to send a sample alert notification with dummy data to a webhook address.

• Action
  Validate Email

  Checks a single email address with Mailgun's validation service and returns whether it is deliverable, its risk level, and whether it is a disposable or role address.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.