Integration
Connect Freshservice and MailerLite
When New or Updated Change fires in Freshservice, your agent runs Change Subscriber Email in MailerLite, or Subscriber Added to Group in MailerLite to Add Attachment to a Ticket in Freshservice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and MailerLite to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice and MailerLite can do together
From Freshservice to MailerLite
When New or Updated Change in Freshservice
then Change Subscriber Email in MailerLite
When New or Updated Release in Freshservice
then Add Subscriber to a Group in MailerLite
From MailerLite to Freshservice
When Subscriber Added to Group in MailerLite
then Add Attachment to a Ticket in Freshservice
When Subscriber Completed Automation in MailerLite
then Add Attachment to a Ticket (Cisco) in Freshservice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and MailerLite
Triggers and actions 20 triggers · 36 actions
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
Trigger
Campaign SentTriggers when a campaign has been sent out.
Trigger
Spam ComplaintTriggers when a subscriber issues a spam complaint about an email.
Trigger
Subscriber Added to GroupTriggers when a subscriber is added to a group.
Trigger
Subscriber BouncedTriggers when an email to a subscriber bounces.
Trigger
Subscriber Completed AutomationTriggers when a subscriber completed a selected workflow.
Trigger
Subscriber CreatedTriggers when a subscriber was created on your mailing list.
Trigger
Subscriber Fields UpdatedTriggers when the subscriber fields have been updated.
Trigger
Subscriber Removed From GroupTriggers when a subscriber has been removed from a group.
Trigger
Subscriber Triggered AutomationTriggers when a subscriber triggers a selected workflow.
Trigger
Subscriber UnsubscribedTriggers when a subscriber has unsubscribed from your mailing list.
Action
Add Subscriber to a GroupAdd existing subscriber to a specific group by email address.
Action
Change Subscriber EmailChange subscriber email to another.
Action
Create a Draft CampaignCreate a Draft Campaign
Action
Create or Update SubscriberCreate a new subscriber or Update an existing subscriber based on their email.
Action
Create Subscribers GroupCreate a new subscribers group.
Action
Find a GroupSearch for a group by name
Action
Find a SubscriberSearch for a subscriber by email or name
Action
Remove Subscriber From a GroupRemove subscriber from a specific group by email address.
Action
Unsubscribe SubscriberSets the contact's status to "Unsubscribed".
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Freshservice and MailerLite, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in MailerLite when something happens in Freshservice?
Any of MailerLite's 9 actions, including Create a Draft Campaign, Create or Update Subscriber, Create Subscribers Group and Add Subscriber to a Group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from MailerLite to Freshservice?
Yes. When something happens in MailerLite, your agent can act in Freshservice too. This page covers both directions: MailerLite's triggers and Freshservice's actions are listed here as well.
Do I have to build a connector for Freshservice or MailerLite?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and MailerLite without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.