Integration
Connect Freshservice and Hyros
When New or Updated Change fires in Freshservice, your agent runs Create Lead in Hyros, or New Call in Hyros to Add Attachment to a Ticket in Freshservice. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and Hyros to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice and Hyros can do together
From Freshservice to Hyros
When New or Updated Change in Freshservice
then Create Lead in Hyros
From Hyros to Freshservice
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and Hyros
Triggers and actions 15 triggers · 60 actions
- Deleted Ticket
Triggered when a ticket is deleted.
- New or Updated Change
Triggered by a new or updated change in Freshservice.
- New or Updated Release
Triggered by a new or updated release.
- Two-way sync new and updated changes
Triggered by new and updated changes
- Two-way sync new and updated problems with PagerDuty ID
A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
- Two-way sync new and updated releases
Triggered by new or updated release
- Two-way sync new and updated tickets
A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
- Updated Change
Triggered when a change is updated (created_at differs from updated_at).
- Updated Problem
Triggered when a problem is updated (created_at != updated_at).
- Updated Release
Triggered when a release is updated.
- Add Attachment to a Ticket
Adds an attachment from a url to a specified ticket.
- Add Attachment to a Ticket (Cisco)
Adds an attachment from a url to a specified ticket.
- Add Note To A Problem
Adds a note to a problem provided its id.
- Add Note to a Ticket
Adds a private or public note to a ticket.
- Create Change
Creates a change.
- Create Problem
Creates a problem.
- Create Release
Creates a release.
- Create Ticket
Creates a new ticket in Freshservice.
- Delete change
Deletes a change request in Freshservice.
- Delete Problem
Deletes a problem given its ID.
- Delete Ticket
Deletes a ticket given its ID.
- Get agent
Returns the details of a single agent in Freshservice, including their custom field values.
- Get change
Returns a single change request by its ID, including its custom fields.
- Get problem
Returns a single Freshservice problem by its ID, including its custom fields.
- Get release
Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
- Get requester
Returns a single requester's details, including contact info, departments and custom fields.
- Get Ticket
Retrieves a single ticket by ID.
- List Agents
Lists agents.
- List changes
Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
- List problems
Returns the problems in your Freshservice account, optionally only those updated since a given time.
- List releases
Returns the releases in your Freshservice account, optionally only those updated since a given time.
- List Requesters
Lists requesters.
- List Tickets
Lists tickets, optionally filtered.
- Reply to a Ticket
Adds a public reply to a ticket.
- Two-way sync delete ticket
Deletes a ticket. For use only with two-way sync delete triggers.
- Update Change
Updates a change given its ID.
- Update Problem
Updates a problem given its ID.
- New Call
Triggers when a new call is recorded in HYROS.
- New Lead
Triggers when a new lead is created in HYROS.
- New Sale
Triggers when a new sale is recorded in HYROS.
- New Sale Attributed
Triggers when a new sale is recorded and attributed in Hyros.
- New Subscription
Triggers when a new subscription is recorded in HYROS.
- Create Call
Records a call for a lead.
- Create Cart
Creates a cart for a lead.
- Create Click
Records a tracked click for a lead, for attribution.
- Create Custom Cost
Adds a custom cost, such as a recurring fee, to the sources it applies to.
- Create Lead
Creates a lead in HYROS, or updates it if it already exists, and applies tags and a stage.
- Create Order
Creates an order with one or more items for a lead, which records the sale in HYROS.
- Create Product
Creates a product, so sales tagged with it are tracked.
- Create Source
Creates a traffic source.
- Create Subscription
Creates a subscription for a lead.
- Delete Call
Deletes a call.
- Delete Sale
Deletes a sale.
- Find Lead Clicks
Returns the tracked clicks of a lead.
- Find Leads
Finds leads by ID, email or creation date.
- Find Sales
Finds sales by ID, email, lead, product tag or date.
- Find Subscriptions
Finds subscriptions by ID, email, lead, product tag, status or date.
- Get Ad Accounts Attribution Report
Returns sales, revenue, cost and other attribution figures per ad account.
- Get Ads Attribution Report
Returns sales, revenue, cost and other attribution figures per ad, ad set or campaign.
- Get Lead Journey
Returns the attribution journey of one or more leads: their sales and the sources that led to them.
- Get User Info
Returns the profile of the account the API key belongs to.
- List Ads
Returns the ads HYROS tracks for an ad platform.
- List Domains
Returns the domains configured in the account.
- List Keywords
Returns the keywords of a Google ad group.
- List Lead Stages
Returns the lead stages in the account.
- List Sources
Returns the traffic sources in the account.
- List Tags
Returns every tag in the account.
- Refund Order
Refunds an order and updates the income of its lead.
- Retrieve Calls
Finds calls by ID, email, lead, product tag, qualification or date.
- Update Call
Updates the name, state or qualification of calls.
- Update Cart
Updates a cart and the lead it belongs to.
- Update Lead
Updates a lead, found by its ID, email or phone, including its tags and stage.
- Update Order
Updates the items and totals of an order.
- Update Sale
Marks sales as refunded or recurring.
- Update Subscription
Updates the status, dates or name of subscriptions.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Freshservice and Hyros, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Hyros when something happens in Freshservice?
Any of Hyros's 33 actions, including Create Call, Create Cart, Create Click and Create Custom Cost. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Hyros to Freshservice?
Yes. When something happens in Hyros, your agent can act in Freshservice too. This page covers both directions: Hyros's triggers and Freshservice's actions are listed here as well.
Do I have to build a connector for Freshservice or Hyros?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and Hyros without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.