Connect Freshservice to GoCardless

Both apps 55Freshservice 37GoCardless 18

• Trigger
  Deleted Ticket

  Triggered when a ticket is deleted.

• Trigger
  New or Updated Change

  Triggered by a new or updated change in Freshservice.

• Trigger
  New or Updated Release

  Triggered by a new or updated release.

• Trigger
  Two-way sync new and updated changes

  Triggered by new and updated changes

• Trigger
  Two-way sync new and updated problems with PagerDuty ID

  A trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.

• Trigger
  Two-way sync new and updated releases

  Triggered by new or updated release

• Trigger
  Two-way sync new and updated tickets

  A trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.

• Trigger
  Updated Change

  Triggered when a change is updated (created_at differs from updated_at).

• Trigger
  Updated Problem

  Triggered when a problem is updated (created_at != updated_at).

• Trigger
  Updated Release

  Triggered when a release is updated.

• Action
  Add Attachment to a Ticket

  Adds an attachment from a url to a specified ticket.

• Action
  Add Attachment to a Ticket (Cisco)

  Adds an attachment from a url to a specified ticket.

• Action
  Add Note To A Problem

  Adds a note to a problem provided its id.

• Action
  Add Note to a Ticket

  Adds a private or public note to a ticket.

• Action
  Create Change

  Creates a change.

• Action
  Create Problem

  Creates a problem.

• Action
  Create Release

  Creates a release.

• Action
  Create Ticket

  Creates a new ticket in Freshservice.

• Action
  Delete change

  Deletes a change request in Freshservice.

• Action
  Delete Problem

  Deletes a problem given its ID.

• Action
  Delete Ticket

  Deletes a ticket given its ID.

• Action
  Get agent

  Returns the details of a single agent in Freshservice, including their custom field values.

• Action
  Get change

  Returns a single change request by its ID, including its custom fields.

• Action
  Get problem

  Returns a single Freshservice problem by its ID, including its custom fields.

• Action
  Get release

  Returns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.

• Action
  Get requester

  Returns a single requester's details, including contact info, departments and custom fields.

• Action
  Get Ticket

  Retrieves a single ticket by ID.

• Action
  List Agents

  Lists agents.

• Action
  List changes

  Returns change requests in Freshservice, optionally filtered by view, requester or last-updated time.

• Action
  List problems

  Returns the problems in your Freshservice account, optionally only those updated since a given time.

• Action
  List releases

  Returns the releases in your Freshservice account, optionally only those updated since a given time.

• Action
  List Requesters

  Lists requesters.

• Action
  List Tickets

  Lists tickets, optionally filtered.

• Action
  Reply to a Ticket

  Adds a public reply to a ticket.

• Action
  Two-way sync delete ticket

  Deletes a ticket. For use only with two-way sync delete triggers.

• Action
  Update Change

  Updates a change given its ID.

• Action
  Update Problem

  Updates a problem given its ID.

• Action
  Add billing request

  Creates a GoCardless billing request to collect a Direct Debit mandate, a one-off payment, or both from a customer.

• Action
  Add customer

  Creates a new customer record in GoCardless with their name, contact details and address.

• Action
  Add customer bank account

  Creates a bank account for an existing GoCardless customer, using local bank details or an IBAN.

• Action
  Cancel mandate

  Cancels a Direct Debit mandate so no further payments can be collected against it, and returns the cancelled mandate.

• Action
  Cancel payment

  Cancels a pending GoCardless payment so it is not collected, and returns the updated payment.

• Action
  Cancel subscription

  Cancels a GoCardless subscription so no further payments are collected under it, and returns the cancelled subscription.

• Action
  Create Direct Debit Payment

  Collects a one-off Direct Debit payment from a customer against their existing mandate.

• Action
  Create Instant Bank Payment

  Creates a billing request for a one-off instant bank payment (Pay By Bank) for the given amount and currency.

• Action
  Create Mandate Authorisation Request

  Creates a Direct Debit mandate request for a payer and returns a hosted authorisation link you can send them to set up the mandate.

• Action
  Create Subscription

  Creates a recurring subscription that collects a fixed amount on a schedule against an existing GoCardless mandate.

• Action
  Get customer

  Returns a single GoCardless customer by its ID, including contact details, address and metadata.

• Action
  Get mandate

  Returns a single Direct Debit mandate, including its status, scheme, reference and linked customer bank account and creditor.

• Action
  Get payment

  Returns a single GoCardless payment by its ID, including amount, status, charge date and linked mandate.

• Action
  Get subscription

  Returns the details of a single GoCardless subscription, including its amount, schedule, status and upcoming payments.

• Action
  Retry payment

  Retries a failed payment, resubmitting it for collection on the next available date or a date you choose.

• Action
  Search for a Billing Request

  Searches billing requests, optionally filtered by customer, status and creation date, and returns the matches.

• Action
  Search for a Customer

  Searches your GoCardless customers by email, company name, surname, currency or creation date and returns the matches.

• Action
  Update customer

  Updates an existing GoCardless customer's name, contact details, address or metadata. Fields left blank are not changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.