Integration
Connect Freshservice to GeoNames
When New or Updated Change fires in Freshservice, your agent runs Address reverse geocoding in GeoNames. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Freshservice and GeoNames to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Freshservice can start in GeoNames
When New or Updated Change in Freshservice
then Address reverse geocoding in GeoNames
When New or Updated Release in Freshservice
then Contains in GeoNames
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Freshservice and GeoNames
Triggers and actions 10 triggers · 69 actions
Trigger
Deleted TicketTriggered when a ticket is deleted.
Trigger
New or Updated ChangeTriggered by a new or updated change in Freshservice.
Trigger
New or Updated ReleaseTriggered by a new or updated release.
Trigger
Two-way sync new and updated changesTriggered by new and updated changes
Trigger
Two-way sync new and updated problems with PagerDuty IDA trigger for two-way syncing new and updated problems having a PagerDuty ID. Can only be used with two-way sync actions.
Trigger
Two-way sync new and updated releasesTriggered by new or updated release
Trigger
Two-way sync new and updated ticketsA trigger for two-way syncing new and updated tickets. Can only be used with two-way sync actions.
Trigger
Updated ChangeTriggered when a change is updated (created_at differs from updated_at).
Trigger
Updated ProblemTriggered when a problem is updated (created_at != updated_at).
Trigger
Updated ReleaseTriggered when a release is updated.
Action
Add Attachment to a TicketAdds an attachment from a url to a specified ticket.
Action
Add Attachment to a Ticket (Cisco)Adds an attachment from a url to a specified ticket.
Action
Add Note To A ProblemAdds a note to a problem provided its id.
Action
Add Note to a TicketAdds a private or public note to a ticket.
Action
Create ChangeCreates a change.
Action
Create ProblemCreates a problem.
Action
Create ReleaseCreates a release.
Action
Create TicketCreates a new ticket in Freshservice.
Action
Delete changeDeletes a change request in Freshservice.
Action
Delete ProblemDeletes a problem given its ID.
Action
Delete TicketDeletes a ticket given its ID.
Action
Get agentReturns the details of a single agent in Freshservice, including their custom field values.
Action
Get changeReturns a single change request by its ID, including its custom fields.
Action
Get problemReturns a single Freshservice problem by its ID, including its custom fields.
Action
Get releaseReturns a Freshservice release by its ID, including its planning details, associated assets and changes, and custom fields.
Action
Get requesterReturns a single requester's details, including contact info, departments and custom fields.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists agents.
Action
List changesReturns change requests in Freshservice, optionally filtered by view, requester or last-updated time.
Action
List problemsReturns the problems in your Freshservice account, optionally only those updated since a given time.
Action
List releasesReturns the releases in your Freshservice account, optionally only those updated since a given time.
Action
List RequestersLists requesters.
Action
List TicketsLists tickets, optionally filtered.
Action
Reply to a TicketAdds a public reply to a ticket.
Action
Two-way sync delete ticketDeletes a ticket. For use only with two-way sync delete triggers.
Action
Update ChangeUpdates a change given its ID.
Action
Update ProblemUpdates a problem given its ID.
Action
Address reverse geocodingreverse geocode coordinates to a street address
Action
Containsget places contained within a place
Action
Country code from coordinatesget the country code for coordinates
Action
Country subdivisionget the admin subdivision for coordinates
Action
Earthquakesget recent earthquakes within a bounding box
Action
Elevation ASTER GDEMget ASTER GDEM elevation for coordinates
Action
Elevation GTOPO30get GTOPO30 elevation for coordinates
Action
Elevation SRTM1get 30m SRTM1 elevation for coordinates
Action
Extended find nearbyrich reverse geocoding to multiple entity types
Action
Find Nearby Place NameReturn the closest populated place to a latitude/longitude coordinate, with distance.
Action
Find nearby POIs (OSM)find OSM points of interest near coordinates
Action
Find Nearby Postal CodesReturn postal codes near a latitude/longitude coordinate within an optional radius.
Action
Find nearby streets (OSM)find OSM streets near coordinates
Action
Find nearby streets (US)find US streets near coordinates
Action
Find nearby toponymfind the nearest toponym to coordinates
Action
Find nearby Wikipediafind Wikipedia articles near coordinates
Action
Find nearest address (US)find the nearest US street address to coordinates
Action
Find nearest intersection (OSM)find the nearest OSM intersection to coordinates
Action
Find nearest intersection (US)find the nearest US street intersection to coordinates
Action
Geocode addressforward geocode a street address to coordinates
Action
Get ChildrenReturn the administrative children (e.g. states of a country, counties of a state) for a GeoNames feature ID.
Action
Get Country InfoReturn country information (capital, population, area, bounding box, currency, languages) for one or all countries.
Action
Get Elevation (SRTM3)Return the SRTM3 elevation in meters for a latitude/longitude coordinate.
Action
Get Geo DetailsReturn full record details (name, coordinates, population, admin hierarchy, timezone) for a GeoNames feature ID.
Action
Get place by IDget a place (toponym) by geonameId
Action
Lookup Location From Postal CodeLook up location information (place name, latitude, longitude, admin areas) for a given postal code and country.
Action
Lookup Timezone From GeoReturn the timezone, current local time, and GMT/DST offsets for a latitude/longitude coordinate.
Action
Nearby weatherget the nearest weather station observation to coordinates
Action
Neighbourhoodget the US neighbourhood for coordinates
Action
Neighboursget neighbouring countries/places of a place
Action
Oceanget the ocean/sea name for coordinates
Action
Place hierarchyget the administrative hierarchy for a place
Action
Postal code country infolist countries with postal code coverage
Action
RSS to GeoRSSgeo-tag an RSS feed into GeoRSS
Action
Search PlacesFull-text search of the GeoNames database for places by name or query string.
Action
Search Postal CodesSearch postal codes by code or place name, returning matching postal-code records with coordinates.
Action
Siblingsget sibling places of a place
Action
Street name lookupautocomplete street names
Action
Weather by ICAOget weather observation by airport ICAO code
Action
Weather in bounding boxget weather stations within a bounding box
Action
Wikipedia bounding boxget Wikipedia articles within a bounding box
Action
Wikipedia searchfull-text search of geo-tagged Wikipedia articles
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Freshservice
Freshservice to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Freshservice to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Freshservice to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Freshservice to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Freshservice to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Freshservice to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into GeoNames
HubSpot to GeoNamesHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to GeoNamesSalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to GeoNamesSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Mailchimp to GeoNamesMailchimp marketing automation and email platform.
Stripe to GeoNamesStripe is a payment processing platform for online businesses.
Shopify to GeoNamesShopify is a commerce platform for online stores and retail point-of-sale.
Questions
Freshservice and GeoNames, answered
What can start an automation from Freshservice?
Any of Freshservice's 10 triggers in the catalog, including New or Updated Change, New or Updated Release, Two-way sync new and updated changes and Two-way sync new and updated problems with PagerDuty ID. Describe the moment in plain language and your agent picks the right one.
What can your agent do in GeoNames when something happens in Freshservice?
Any of GeoNames's 42 actions, including Address reverse geocoding, Contains, Country code from coordinates and Country subdivision. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from GeoNames to Freshservice?
GeoNames has no triggers in the catalog today, so automations start in Freshservice. If you need the other direction, ask: your agent reads GeoNames's API documentation and adds it.
Do I have to build a connector for Freshservice or GeoNames?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Freshservice and GeoNames without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.