Integration
Connect Frame.io and Jitbit Helpdesk
When Comment Completed fires in Frame.io, your agent runs Add tag to ticket in Jitbit Helpdesk, or New Ticket in Jitbit Helpdesk to Create Comment in Frame.io. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Frame.io and Jitbit Helpdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Frame.io and Jitbit Helpdesk can do together
From Frame.io to Jitbit Helpdesk
When Comment Completed in Frame.io
then Add tag to ticket in Jitbit Helpdesk
From Jitbit Helpdesk to Frame.io
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Frame.io and Jitbit Helpdesk
Triggers and actions 10 triggers · 34 actions
- Comment Completed
Triggers when a comment is marked as completed. Shows live data from your projects.
- Comment Created
Triggers when a new comment is created.
- Comment Updated
Triggers when a comment is updated.
- File Created
Triggers when a file is first created, but before it is uploaded and processed.
- File Deleted
Triggers when a file is deleted. Note: Only deletion metadata is available, not the original file content.
- File Ready
Triggers when a newly uploaded file has been fully processed and is available for preview, comments, sharing, and downloads.
- File Upload Completed
Triggers when a file has been fully uploaded to Frame.io and is ready for processing.
- Metadata Value Updated
Triggers when a metadata value is updated. Shows live data from your projects. Prioritizes Status field changes (Approved, In Review, etc.) for workflow automation.
- Project Created
Triggers when a new project is created. Shows live data from your workspace.
- Create Comment
Creates a new comment on a file.
- Create Folder
Creates a new folder within a project.
- Create Project
Creates a new project within a workspace.
- Create Share
Creates a new share.
- Create Version Stack
Create a new version stack to group related asset versions together.
- Create Workspace
Creates a new workspace within an account.
- Custom API Request (SDK)
Make a custom request to the Frame.io v4 API using the official SDK with guided method selection.
- Delete File
deletes a file, firing the file.deleted webhook.
- Show Project Details
Get detailed information about a specific project.
- Show Share
Returns one share by id.
- Show Workspace
Returns a single workspace's details.
- Update Comment
Updates an existing comment with new text, annotation, or completion status.
- Update File Metadata
sets metadata field values (field_definition_id + value) on one or more file_ids; fires metadata.value.updated.
- Update Project
Updates an existing project name, status, or access restrictions.
- Upload File From URL
Upload a file to Frame.io from a remote URL (like Google Drive, AWS S3, etc.)
- New Ticket
Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.
- Add article
Creates a new knowledge base article in a category.
- Add asset
Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.
- Add company
Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.
- Add tag to ticket
Adds a tag to a ticket. The tag is created if it does not already exist.
- Add time spent
Logs a time spent entry on a ticket under the connected user. Requires technician permissions.
- Create New Reply
Posts a new reply (comment) to an existing helpdesk ticket.
- Create Ticket
Creates a new helpdesk ticket in a category, with a subject, body and priority.
- Create User
Creates a new helpdesk user. Requires administrator permissions.
- Find Ticket
Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.
- Find User
Finds a helpdesk user by their email address and returns their profile.
- Get Article
Returns a knowledge base article with its full content, category, tags and attachments.
- Get ticket
Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.
- List Companies
Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.
- List Ticket Comments
Returns all comments (replies) posted on a Jitbit Helpdesk ticket.
- List tickets
Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.
- List Time Spent Entries
Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.
- Update company
Updates a company's name, notes and email domains in Jitbit Helpdesk.
- Update ticket
Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.
- Update user
Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
Frame.io and Jitbit Helpdesk, answered
What can start an automation from Frame.io?
Any of Frame.io's 9 triggers in the catalog, including Comment Completed, Comment Created, Comment Updated and File Created. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Jitbit Helpdesk when something happens in Frame.io?
Any of Jitbit Helpdesk's 19 actions, including Create New Reply, Create Ticket, Create User and Update company. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Jitbit Helpdesk to Frame.io?
Yes. When something happens in Jitbit Helpdesk, your agent can act in Frame.io too. This page covers both directions: Jitbit Helpdesk's triggers and Frame.io's actions are listed here as well.
Do I have to build a connector for Frame.io or Jitbit Helpdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Frame.io and Jitbit Helpdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.