Connect FlippingBook and Jitbit Helpdesk

Both apps 31FlippingBook 11Jitbit Helpdesk 20

• Trigger
  New Flipbook

  Triggers when a new flipbook is created in the FlippingBook account.

• Action
  Add Flipbook Source

  Uploads a new PDF version to an existing flipbook from a public URL; it goes live once conversion finishes.

• Action
  Create Flipbook

  Creates a new flipbook, optionally converting a PDF from a public URL as its first version.

• Action
  Delete Flipbook

  Marks a flipbook for deletion; it is removed permanently after a period of time.

• Action
  Find Flipbook by ID

  Returns one flipbook (publication) by its unique ID, including its name, URL, page count and customization settings.

• Action
  Find Flipbook by Public URL

  Finds the flipbook whose public URL exactly matches the given URL.

• Action
  Find Flipbook by Title

  Finds flipbooks whose name contains the given title text and returns the matching flipbooks.

• Action
  Get Trackable Link

  Returns one trackable link with its state and view statistics.

• Action
  List Custom Domains

  Returns the custom domains available in the FlippingBook account.

• Action
  Update Flipbook

  Updates a flipbook's name or description and can replace its content with a new PDF from a public URL.

• Action
  Update Trackable Link

  Renames a trackable link or disables, re-enables or deletes it.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.