Integration
Connect Files.com and SolarWinds Service Desk
When Automation Run Completed fires in Files.com, your agent runs Add comment in SolarWinds Service Desk, or New Asset in SolarWinds Service Desk to Add User to Group in Files.com. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Files.com and SolarWinds Service Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Files.com and SolarWinds Service Desk can do together
From Files.com to SolarWinds Service Desk
When Automation Run Completed in Files.com
then Add comment in SolarWinds Service Desk
From SolarWinds Service Desk to Files.com
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Files.com and SolarWinds Service Desk
Triggers and actions 17 triggers · 45 actions
- Automation Run Completed
Triggered when a run of the selected Files.com automation finishes, whether it succeeded, failed or was canceled. Each run is reported once, after it completes.
- File Deleted
Triggered when a file or folder is deleted in Files.com. Reports the path that was deleted and who deleted it.
- Group Created
Triggered when a new group is created in Files.com. Reports the group's name, members and login permissions.
- New File or Folder Created
Triggered when a file or folder is created in Files.com, whether uploaded, copied or created by an automation. Reports the new path and who created it.
- New File Uploaded
Triggered when a new file appears in the folder you choose. Reports the file's path, name, size and last-modified time.
- Share Link Created
Triggered when a new share link is created in Files.com. Reports the link's public address, what it shares and when it expires.
- User Created
Triggered when a new user is created in Files.com. Reports the user's name, username, email and login permissions.
- Add User to Group
Adds an existing Files.com user to a group, optionally as a group administrator. Returns the new group membership, including the group name and the user's username.
- Copy File
Copies a file or folder in Files.com to a new path, leaving the original in place. Returns the copy status, plus a migration ID when a large copy continues in the background.
- Create Folder
Creates a folder at the given path in Files.com, optionally creating any missing parent folders. Returns the new folder's path, name and creation details.
- Create Group
Creates a group in Files.com, optionally with its starting members, group administrators and login-protocol permissions. Returns the new group including its ID.
- Create Share Link
Creates a public share link for one or more files or folders in Files.com, optionally password-protected, expiring or use-limited. Returns the link's public address.
- Delete File
Deletes a file or folder from Files.com at the given path. Deleting a folder that still has contents requires the recursive option.
- Delete Folder
Deletes a folder from Files.com at the given path. Use the recursive option to delete a folder that still has files or subfolders in it.
- Delete Group
Deletes a group from Files.com by its ID. The group's members keep their own accounts; only the group is removed.
- Delete User
Deletes a user from Files.com by their ID, removing their access to the site.
- Download File
Gets a temporary download address for a file in Files.com, along with the file's name, size and checksums. Pass the download address to a later step to fetch or attach the file.
- List Folder Contents
Lists the files and folders inside a Files.com folder, with each item's path, name, type, size and last-modified time.
- Move File
Moves or renames a file or folder in Files.com to a new path. The original path no longer exists afterwards.
- Remove User from Group
Removes a user from a Files.com group. Looks up the membership for the group and user you name, then removes it.
- Run Automation
Starts a run of the Files.com automation you choose, the same as pressing Run in Files.com. The run continues in the background.
- Update User
Updates a Files.com user's details, login permissions and access settings. Fields you leave blank keep their current values.
- Upload File
Uploads a file into Files.com at the path you choose, fetching the bytes from the file's web address. Returns the stored file's path, name and size.
- New Asset
New asset in your inventory.
- New Change
New change in your service desk.
- New Contract
New contract was added.
- New Hardware
New hardware in your inventory.
- New Incident
Triggers when a new incident is created.
- New Problem
New problem in your service desk.
- New Purchase Order
Polling trigger for new purchase orders.
- New Release
New release in your service desk.
- New Risk
New risk was detected.
- New User
New user in your account.
- Add comment
Add a comment to an incident/problem/change etc.
- Add department
Create a department.
- Add site
Create a site.
- Add time track
Log time on a record.
- Create Asset
Add a new asset to your inventory.
- Create Change
Add a new change to your service desk.
- Create Contract
Create a new contract.
- Create Hardware
Add a new hardware to your inventory.
- Create Incident
Add a new incident to your service desk.
- Create Problem
Add a new problem to your service desk.
- Create Release
Add a new release to your service desk.
- Create Solution
Add a new solution to your service desk.
- Create User
Add a new user.
- Delete incident
Delete an incident.
- Get Asset
Returns one asset (other_asset) by id.
- Get change
Retrieve one change by id.
- Get contract
Returns one contract by id.
- Get hardware
Retrieve one hardware asset by id.
- Get incident
Retrieve one incident by id.
- Get problem
Retrieve one problem by id.
- Get release
Retrieve a single release by id.
- Get user
Retrieve one user by id.
- List users
List users, paginated.
- Update change
Update a change.
- Update hardware
Update a hardware asset.
- Update incident
Update an incident.
- Update problem
Update a problem.
- Update solution
Update a solution.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Files.com and SolarWinds Service Desk, answered
What can start an automation from Files.com?
Any of Files.com's 7 triggers in the catalog, including Automation Run Completed, Group Created, New File or Folder Created and New File Uploaded. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SolarWinds Service Desk when something happens in Files.com?
Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SolarWinds Service Desk to Files.com?
Yes. When something happens in SolarWinds Service Desk, your agent can act in Files.com too. This page covers both directions: SolarWinds Service Desk's triggers and Files.com's actions are listed here as well.
Do I have to build a connector for Files.com or SolarWinds Service Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Files.com and SolarWinds Service Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.