Integration
Connect Featurebase and Gorgias
When New Comment fires in Featurebase, your agent runs Add customer in Gorgias, or New ticket in Gorgias to Create or Update Contact in Featurebase. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Featurebase and Gorgias to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Featurebase and Gorgias can do together
From Featurebase to Gorgias
When New Comment in Featurebase
then Add customer in Gorgias
When New Post in Featurebase
then Add tag to ticket in Gorgias
From Gorgias to Featurebase
When New ticket in Gorgias
then Create or Update Contact in Featurebase
When New ticket message in Gorgias
then Create Post in Featurebase
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Featurebase and Gorgias
Triggers and actions 4 triggers · 21 actions
Trigger
New CommentTriggers when a new comment is posted on a post or changelog.
Trigger
New PostTriggers when a new post (feature request or feedback) is created on any board.
Action
Create ChangelogCreates a changelog entry announcing a product update, as a draft or live.
Action
Create or Update ContactCreates a contact, or updates the existing one with the same email or user ID.
Action
Create PostCreates a new post (feature request or feedback) on a Featurebase board.
Action
Delete PostPermanently deletes a post.
Action
Get PostReturns one post (feature request) by its ID.
Action
List BoardsReturns all feedback boards in the workspace.
Action
Update PostUpdates a post's title, content, board, ETA or visibility.
Action
Upvote PostAdds a person as an upvoter on a post.
Trigger
New ticketFires when a new ticket is created in Gorgias.
Trigger
New ticket messageFires when a new message is added to a ticket.
Action
Add customerCreate a new customer profile.
Action
Add tag to ticketApply a tag to a ticket.
Action
Create TicketCreates a ticket
Action
Create Ticket MessageCreates a Ticket Message in an existing ticket
Action
Delete ticketDelete a ticket by id.
Action
Find customers by emailSearch/list customers, filterable by email and other criteria.
Action
Get customerRetrieve a single customer by id.
Action
Get ticketRetrieve a single ticket by id.
Action
Get Ticket MessageLook up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.
Action
List ticket messagesList messages belonging to a ticket.
Action
List ticketsList tickets with optional filters (status, customer, tags).
Action
Update customerUpdate fields on an existing customer record.
Action
Update ticketUpdate fields on an existing ticket (status, priority, assignee, tags).
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Featurebase and Gorgias, answered
What can start an automation from Featurebase?
Any of Featurebase's 2 triggers in the catalog, including New Comment and New Post. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Gorgias when something happens in Featurebase?
Any of Gorgias's 13 actions, including Create Ticket, Create Ticket Message, Update customer and Update ticket. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Gorgias to Featurebase?
Yes. When something happens in Gorgias, your agent can act in Featurebase too. This page covers both directions: Gorgias's triggers and Featurebase's actions are listed here as well.
Do I have to build a connector for Featurebase or Gorgias?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Featurebase and Gorgias without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.