Connect Cursion and Jitbit Helpdesk

Both apps 42Cursion 22Jitbit Helpdesk 20

• Trigger
  New Flow

  Triggers when a new Flow is created in your Cursion account.

• Trigger
  New Page

  Triggers when a new page is added to a Cursion site.

• Trigger
  New Scan

  Triggers when a new Scan is created for the selected Cursion page.

• Trigger
  New Site

  Triggers when a new site is added to your Cursion account.

• Trigger
  New Test

  Triggers when a new Test (a comparison of two scans) is created for a page.

• Action
  Add case

  Generates a new test case for a site from a plain-language prompt and returns the process tracking its creation.

• Action
  Add flow

  Creates a Flow in Cursion — a named sequence of steps (scans, cases, alerts) that FlowRuns execute.

• Action
  Create CaseRun

  Runs a saved Case against a Site, creating a CaseRun that executes in the background and returns immediately.

• Action
  Create FlowRun

  Runs a Flow against a Site and returns the new FlowRun, which completes asynchronously.

• Action
  Create Page

  Creates a Page under a Cursion Site and, unless skipped, starts its initial baseline Scan.

• Action
  Create Scan

  Starts a new Scan of a Site's pages in Cursion. The scan runs in the background and may take several minutes to complete.

• Action
  Create Site

  Creates a Site in Cursion for a domain, then crawls it for pages and runs initial baseline scans in the background.

• Action
  Delete site

  Deletes a site and, with it, all of the site's scans, tests, schedules and alerts.

• Action
  Get FlowRun

  Returns a single FlowRun — the result of running a Flow against a Site — including its nodes, status and logs.

• Action
  Get scan

  Returns a single Cursion scan with its HTML, logs, Lighthouse and security scores, and screenshots.

• Action
  Get site

  Returns a single Cursion site with its URL, tags, crawl times and latest scan and test summary.

• Action
  Get test

  Returns a single Test, the comparison of two scans of a page, with its scores, status and deltas.

• Action
  List flows

  Returns the flows in your Cursion account, including each flow's steps (nodes) and connections (edges).

• Action
  List pages

  Returns the pages that belong to a Cursion site, with each page's URL, tags and latest scan and test results.

• Action
  List scans

  Returns the scans captured for a Cursion page, ordered by creation time.

• Action
  List sites

  Returns the sites in your Cursion account, newest first, with each site's URL, tags and latest scan and test details.

• Action
  List tests

  Returns the Tests run against a Cursion Page, ordered by creation time.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.