Connect Confluence Cloud and Jitbit Helpdesk

Both apps 58Confluence Cloud 38Jitbit Helpdesk 20

• Trigger
  New Blog Post

  Triggers when a new blog post is published in your Confluence site, optionally limited to specific spaces.

• Trigger
  New Footer Comment

  Triggers when a new footer comment is added to any page, blog post or attachment on the Confluence site.

• Trigger
  New or Updated Page

  Triggers when a page is created or edited in your Confluence site.

• Trigger
  New Page

  Triggers when a new page is created in Confluence.

• Trigger
  New Page or Blog Post

  Triggers when a new page or blog post is created in your Confluence site.

• Trigger
  New Space

  Triggers when a new space is created on the selected Confluence site.

• Trigger
  New Task

  Triggers when a new task is added to a Confluence page or blog post.

• Trigger
  Updated Page

  Triggers when an existing Confluence page is edited (a new version is saved).

• Action
  Add Label to Content

  Adds a label to a Confluence page, blog post or attachment and returns the content's labels.

• Action
  Create Blog Post

  Creates a new blog post in a Confluence space, published or as a draft.

• Action
  Create Folder

  Creates a folder in a Confluence space, optionally under a parent page or folder.

• Action
  Create Footer Comment

  Adds a footer comment to a Confluence page, blog post, attachment or custom content, or posts a reply to an existing footer comment.

• Action
  Create Page

  Creates a page in a Confluence space, published or as a draft, optionally under a parent page.

• Action
  Create Page or Blog Post

  Creates a new page or blog post in a Confluence space.

• Action
  Create Space

  Creates a new Confluence space with a name and key or alias, optionally private or from a template.

• Action
  Delete Attachment

  Deletes an attachment, moving it to the trash, or permanently purges an attachment already in the trash.

• Action
  Delete Blog Post

  Deletes a Confluence blog post, moving it to the trash, or permanently purges a trashed blog post or discards a draft.

• Action
  Delete Footer Comment

  Permanently deletes a footer comment from a Confluence page or blog post.

• Action
  Get Attachment

  Returns a Confluence attachment's details, including its file name, media type, size, container and download link.

• Action
  Get Blog Post

  Returns a Confluence blog post by its ID, optionally with its body content, labels, properties, likes and versions.

• Action
  Get Folder

  Returns a Confluence folder by its ID, including its title, space, parent and version details.

• Action
  Get Footer Comment

  Returns a footer comment on a Confluence page, blog post or attachment by its ID, including its body, status and version.

• Action
  Get Page

  Returns a Confluence page by its ID, optionally with its body, labels, properties, versions and other details.

• Action
  Get Space

  Returns a Confluence space by its ID, including its key, name, type, status, homepage and any requested extras such as labels, properties or permissions.

• Action
  Get Task

  Returns a Confluence task by its ID, including its status, assignee, due date and the page or blog post it belongs to.

• Action
  List Blog Posts

  Returns blog posts across the Confluence site, optionally filtered by space, ID, title or status.

• Action
  List Child Pages

  Returns the child pages directly under a Confluence page, with each child's title, status, space and position.

• Action
  List Page Attachments

  Returns the attachments on a Confluence page, optionally filtered by status, media type or file name.

• Action
  List Page Footer Comments

  Returns the top-level footer comments on a Confluence page.

• Action
  List Page Labels

  Returns the labels on a Confluence page, with each label's ID, name and prefix.

• Action
  List Pages

  Returns pages from a Confluence site, optionally filtered by page IDs, spaces, title, status or subtype.

• Action
  List Spaces

  Returns the Confluence spaces you can view, optionally filtered by ID, key, type, status or label.

• Action
  List Tasks

  Returns the tasks in a Confluence site, optionally filtered by status, space, page, blog post, people and dates.

• Action
  Remove Label from Content

  Removes a label from a Confluence page, blog post or attachment.

• Action
  Search Content

  Searches Confluence content (pages, blog posts, attachments, comments and more) using a Confluence Query Language (CQL) query and returns the matching results.

• Action
  Search for Page or Blog Post

  Searches a Confluence site for pages and blog posts whose title matches the words you give, optionally within one space.

• Action
  Update Blog Post

  Updates an existing Confluence blog post's title, content or status, creating a new version.

• Action
  Upload Attachment

  Uploads a file as a new attachment on a Confluence page or blog post.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.