Integration
Connect Commerce Layer and SolarWinds Service Desk
When New Attachment fires in Commerce Layer, your agent runs Add comment in SolarWinds Service Desk, or New Asset in SolarWinds Service Desk to Add Customer Address in Commerce Layer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Commerce Layer and SolarWinds Service Desk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Commerce Layer and SolarWinds Service Desk can do together
From Commerce Layer to SolarWinds Service Desk
When New Attachment in Commerce Layer
then Add comment in SolarWinds Service Desk
From SolarWinds Service Desk to Commerce Layer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Commerce Layer and SolarWinds Service Desk
Triggers and actions 23 triggers · 57 actions
- New Attachment
Triggers when a new Attachment is created.
- New Customer
Triggers when a new Customer is created.
- New Customer Address Event
Triggers when a customer address is created.
- New Customer Password Reset Event
Triggers when a customer password reset is requested.
- New Customer Subscription Event
Triggers when a given customer_subscription event (one of create or destroy) is fired.
- New Price
Triggers when a new Price is created.
- New Price Import
Fires when a new price import is created in Commerce Layer.
- New Price List
Triggers when a new Price List is created.
- New Shipping Category
Triggers when a Shipping Category is created.
- New SKU
Triggers when a new SKU is created.
- New SKU Import
Triggers when a new SKU import is created.
- New Stock Item Import
Triggers when a new Stock Item import is created.
- New Stock Transfer Event
Triggers when a given stock transfer event (one of create, upocoming, picking, in_transit, complete, cancel is fired).
- Add Customer Address
Adds an existing address to a customer's address book.
- Add Customer Password Reset
Requests a password reset for a customer, returning the reset token to send them.
- Add Customer Subscription
Subscribes a customer email to a list, identified by a reference such as a newsletter id.
- Add Stock Transfer
Moves a quantity of a SKU from one stock location to another.
- Balance Change Gift Card
Change balance of a gift card.
- Create Address
Creates a postal address that can be attached to customers, orders and stock locations.
- Create Attachment
Creates a new Attachment.
- Create Customer
Creates a new Customer.
- Create Gift Card
Creates a new Gift Card.
- Create Price Import
Creates a new Price Import.
- Create Price List
Creates a new Price List.
- Create SKU
Creates a new SKU.
- Find Attachment
Finds a Attachment by name.
- Find Customer
Finds a customer by id or reference.
- Find Gift Card
Finds a gift card by id or reference.
- Find Price
Finds a price by price list.
- Find Price Import
Finds a Price Import by status.
- Find Price List
Finds a Price List by name.
- Find Shipping Category
Finds an Shipping Category by name.
- Find SKU
Finds an SKU by code.
- Find SKU Import
Finds an SKU Import by status.
- Find Stock Item Import
Finds a Stock Item Import by status.
- Get Address
Retrieves one address by id.
- Get Customer Address
Retrieves one customer address link by id.
- Get Customer Password Reset
Retrieves a customer password reset by id, returning customer_email, reset_password_token and reset_password_at.
- Get Customer Subscription
Retrieves one customer subscription by id.
- Get Stock Transfer
Retrieves one stock transfer by id.
- Update Customer Reference
Update customer data setting external identifier.
- New Asset
New asset in your inventory.
- New Change
New change in your service desk.
- New Contract
New contract was added.
- New Hardware
New hardware in your inventory.
- New Incident
Triggers when a new incident is created.
- New Problem
New problem in your service desk.
- New Purchase Order
Polling trigger for new purchase orders.
- New Release
New release in your service desk.
- New Risk
New risk was detected.
- New User
New user in your account.
- Add comment
Add a comment to an incident/problem/change etc.
- Add department
Create a department.
- Add site
Create a site.
- Add time track
Log time on a record.
- Create Asset
Add a new asset to your inventory.
- Create Change
Add a new change to your service desk.
- Create Contract
Create a new contract.
- Create Hardware
Add a new hardware to your inventory.
- Create Incident
Add a new incident to your service desk.
- Create Problem
Add a new problem to your service desk.
- Create Release
Add a new release to your service desk.
- Create Solution
Add a new solution to your service desk.
- Create User
Add a new user.
- Delete incident
Delete an incident.
- Get Asset
Returns one asset (other_asset) by id.
- Get change
Retrieve one change by id.
- Get contract
Returns one contract by id.
- Get hardware
Retrieve one hardware asset by id.
- Get incident
Retrieve one incident by id.
- Get problem
Retrieve one problem by id.
- Get release
Retrieve a single release by id.
- Get user
Retrieve one user by id.
- List users
List users, paginated.
- Update change
Update a change.
- Update hardware
Update a hardware asset.
- Update incident
Update an incident.
- Update problem
Update a problem.
- Update solution
Update a solution.
- Update user
Update a user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Commerce Layer
Commerce Layer to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
Commerce Layer to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Commerce Layer to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Commerce Layer to Google SheetsGoogle Sheets
Commerce Layer to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Commerce Layer to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into SolarWinds Service Desk
Adobe Acrobat Sign to SolarWinds Service DeskAdobe Acrobat Sign is a cloud-based e-signature service that allows the user to send, sign, track, and...
Questions
Commerce Layer and SolarWinds Service Desk, answered
What can start an automation from Commerce Layer?
Any of Commerce Layer's 13 triggers in the catalog, including New Attachment, New Customer, New Customer Address Event and New Customer Password Reset Event. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SolarWinds Service Desk when something happens in Commerce Layer?
Any of SolarWinds Service Desk's 29 actions, including Create Asset, Create Change, Create Contract and Create Hardware. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SolarWinds Service Desk to Commerce Layer?
Yes. When something happens in SolarWinds Service Desk, your agent can act in Commerce Layer too. This page covers both directions: SolarWinds Service Desk's triggers and Commerce Layer's actions are listed here as well.
Do I have to build a connector for Commerce Layer or SolarWinds Service Desk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Commerce Layer and SolarWinds Service Desk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.