Connect ClickUp and Jitbit Helpdesk

Both apps 48ClickUp 28Jitbit Helpdesk 20

• Trigger
  New Comment on a Task

  Triggers when a new Comment is added to a Task in ClickUp.

• Trigger
  New Folder

  Triggers when new folders are created.

• Trigger
  New List

  Triggers when new lists are created.

• Trigger
  New Task

  Triggers when tasks are added.

• Trigger
  New Time Entry

  Triggers when a new Time Entry is added using ClickUp Time tracking.

• Trigger
  Task Changes

  Triggers when a task changes.

• Action
  Add Task Checklist

  Add a checklist to a task

• Action
  Archive or Delete Task

  Archive or delete ClickUp task

• Action
  Create Folder

  Creates a new folder

• Action
  Create List

  Creates a new list

• Action
  Create New Document

  Create new document in the specific location

• Action
  Create New Document Page

  Create new page in the specific document

• Action
  Create Space

  A Space represents teams, departments, or groups, each with its own Lists, workflows, and settings.

• Action
  Create Subtask

  Creates a new subtask

• Action
  Create Task

  Creates a new task.

• Action
  Edit Document Page

  Edit document page

• Action
  Find a List of All Tasks

  Finds a list of all tasks created in Workspace/Space/Folder/List. Supports Custom Fields.

• Action
  Find Custom Fields

  View the Custom Fields available on tasks in a specific Team / Space / Folder / List.

• Action
  Find Documents

  Search for documents by location.

• Action
  Find Task by ID

  Find an existing task by its ID.

• Action
  Find the Most Recent Task

  Find the most recent task created in Workspace/Space/Folder/List.

• Action
  Find User by Name or Email

  Find an existing user by their name or their email.

• Action
  Post a Task Comment

  Post a comment to a task

• Action
  Post Attachment

  Post an attachment to a task.

• Action
  Send Chat Message to Channel

  Post a message to a specific channel you choose.

• Action
  Send Direct Message

  Send a direct message to a user or yourself.

• Action
  Time Tracked

  Add time tracked to a task

• Action
  Update Task

  Updates an existing task.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.