Connect Buildkite and Jitbit Helpdesk

Both apps 34Buildkite 14Jitbit Helpdesk 20

• Trigger
  Build finished

  Triggers when a Buildkite build finishes (passed, failed, canceled or otherwise completed).

• Trigger
  New build

  Triggers when a new build is scheduled in a Buildkite pipeline.

• Action
  Add annotation

  Creates an annotation (a Markdown or HTML note) on a Buildkite build, optionally appending to an existing annotation with the same context.

• Action
  Add build

  Creates (triggers) a new build on a Buildkite pipeline for a given commit and branch, and returns the new build.

• Action
  Add pipeline

  Creates a new pipeline in a Buildkite organization from a repository and YAML steps configuration.

• Action
  Cancel build

  Cancels a running or scheduled build in a Buildkite pipeline and returns the updated build.

• Action
  Delete pipeline

  Permanently deletes a pipeline from your Buildkite organization.

• Action
  Get build

  Returns a single build of a Buildkite pipeline by its build number, including its state, commit, jobs and pipeline details.

• Action
  Get pipeline

  Returns a Buildkite pipeline's full details, including its repository, default branch, steps and build counts.

• Action
  List agents

  Returns the connected and stopping agents in a Buildkite organization, optionally filtered by name, hostname, version or queue.

• Action
  List builds

  Returns the builds of a Buildkite pipeline, newest first, optionally filtered by branch, commit, state, creator or date range.

• Action
  List pipelines

  Returns the pipelines in a Buildkite organization, optionally filtered by pipeline name or repository URL.

• Action
  Rebuild build

  Starts a new build that re-runs an existing build of a pipeline, and returns the new build.

• Action
  Update pipeline

  Updates one or more settings of an existing Buildkite pipeline, such as its name, repository, YAML steps or branch filters.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.