Connect Brandfolder and Gorgias

Both apps 36Brandfolder 21Gorgias 15

• Trigger
  New Brandfolder

  Triggers when a new Brandfolder becomes accessible to the connected user.

• Trigger
  New Collection

  Triggers when a new collection becomes accessible to the connected Brandfolder user.

• Trigger
  New Section

  Triggers when a new section is added to a Brandfolder.

• Action
  Create Asset

  Creates an asset in a Brandfolder section, optionally with file attachments imported from public URLs.

• Action
  Create Brandfolder

  Creates a new Brandfolder in the chosen organization.

• Action
  Create Custom Field

  Creates a controlled custom field key in a Brandfolder, optionally restricting its allowed values.

• Action
  Create Section

  Creates a new section in a Brandfolder to organize assets.

• Action
  Create Tag

  Adds one or more tags to a Brandfolder asset and returns all of the asset's tags.

• Action
  Delete asset

  Deletes an asset from Brandfolder.

• Action
  Delete collection

  Deletes a collection from Brandfolder.

• Action
  Get asset

  Returns a single Brandfolder asset by its id, optionally with its related attachments, tags, collections, section and custom fields.

• Action
  Get Brandfolder

  Returns a single Brandfolder by its id, including its name, privacy, slug and tagline.

• Action
  Get collection

  Returns a Brandfolder collection's details, optionally with its asset count and related records.

• Action
  List assets

  Returns the assets in a Brandfolder, optionally narrowed by a search query and expanded with related records such as tags, collections or attachments.

• Action
  List Brandfolders

  Returns all Brandfolders the connected user can access, optionally filtered by a search query.

• Action
  List collections

  Returns every collection your Brandfolder account can access, across all Brandfolders.

• Action
  List sections

  Returns the sections in a Brandfolder, with each section's name, default asset type and position.

• Action
  List tags

  Returns the tags on assets in a Brandfolder.

• Action
  Update Asset

  Updates an existing Brandfolder asset's name, description, thumbnail, approval, availability dates, and can add new attachments.

• Action
  Update attachment

  Updates an attachment's file name or replaces its file from a URL, and returns the updated attachment.

• Action
  Update Brandfolder

  Updates the name, privacy, slug or tagline of a Brandfolder.

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket.

• Action
  Add customer

  Create a new customer profile.

• Action
  Add tag to ticket

  Apply a tag to a ticket.

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria.

• Action
  Get customer

  Retrieve a single customer by id.

• Action
  Get ticket

  Retrieve a single ticket by id.

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket.

• Action
  List tickets

  List tickets with optional filters (status, customer, tags).

• Action
  Update customer

  Update fields on an existing customer record.

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.