Connect Braintrust to Gorgias

Both apps 34Braintrust 19Gorgias 15

• Trigger
  New Event

  Triggers when an automation creates a new event.

• Trigger
  New Project

  Triggers when a new project is created.

• Action
  Add dataset

  Create a new Braintrust dataset. POST /v1/dataset

• Action
  Add experiment

  Create a new Braintrust experiment. POST /v1/experiment

• Action
  Add project

  Create a new Braintrust project. POST /v1/project

• Action
  Add prompt

  Create a new Braintrust prompt. POST /v1/prompt

• Action
  Delete project

  Delete a Braintrust project. DELETE /v1/project/{project_id}

• Action
  Get dataset

  Retrieve a Braintrust dataset by id. GET /v1/dataset/{dataset_id}

• Action
  Get experiment

  Retrieve a Braintrust experiment by id. GET /v1/experiment/{experiment_id}

• Action
  Get project

  Retrieve a Braintrust project by id. GET /v1/project/{project_id}

• Action
  Get prompt

  Retrieve a Braintrust prompt by id. GET /v1/prompt/{prompt_id}

• Action
  Insert dataset events

  Insert one or more rows/events into a Braintrust dataset. POST /v1/dataset/{dataset_id}/insert

• Action
  Insert experiment events

  Insert one or more events (spans/rows) into a Braintrust experiment. POST /v1/experiment/{experiment_id}/insert

• Action
  Insert project logs events

  Insert one or more log events into a Braintrust project's logs. POST /v1/project_logs/{project_id}/insert

• Action
  List datasets

  List Braintrust datasets. GET /v1/dataset

• Action
  List experiments

  List Braintrust experiments. GET /v1/experiment

• Action
  List projects

  List all Braintrust projects. GET /v1/project

• Action
  List prompts

  List Braintrust prompts. GET /v1/prompt

• Action
  Update project

  Partially update a Braintrust project. PATCH /v1/project/{project_id}

• Trigger
  New ticket

  Fires when a new ticket is created in Gorgias. Poll GET https://{domain}.gorgias.com/api/tickets ordered by created_datetime, or vendor webhook event ticket-created.

• Trigger
  New ticket message

  Fires when a new message is added to a ticket. Poll GET https://{domain}.gorgias.com/api/tickets/{id}/messages, or vendor webhook event message-created.

• Action
  Add customer

  Create a new customer profile. POST https://{domain}.gorgias.com/api/customers

• Action
  Add tag to ticket

  Apply a tag to a ticket. POST https://{domain}.gorgias.com/api/tickets/{id}/tags or PUT ticket with tags array

• Action
  Create Ticket

  Creates a ticket

• Action
  Create Ticket Message

  Creates a Ticket Message in an existing ticket

• Action
  Delete ticket

  Delete a ticket by id. DELETE https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Find customers by email

  Search/list customers, filterable by email and other criteria. GET https://{domain}.gorgias.com/api/customers

• Action
  Get customer

  Retrieve a single customer by id. GET https://{domain}.gorgias.com/api/customers/{id}

• Action
  Get ticket

  Retrieve a single ticket by id. GET https://{domain}.gorgias.com/api/tickets/{id}

• Action
  Get Ticket Message

  Look up one message by its id and return its details, including its body, subject, channel, sender, receiver and whether the customer can see it.

• Action
  List ticket messages

  List messages belonging to a ticket. GET https://{domain}.gorgias.com/api/tickets/{id}/messages

• Action
  List tickets

  List tickets with optional filters (status, customer, tags). GET https://{domain}.gorgias.com/api/tickets

• Action
  Update customer

  Update fields on an existing customer record. PUT https://{domain}.gorgias.com/api/customers/{id}

• Action
  Update ticket

  Update fields on an existing ticket (status, priority, assignee, tags). PUT https://{domain}.gorgias.com/api/tickets/{id}

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.