Connect Bowimi and Jitbit Helpdesk

Both apps 35Bowimi 15Jitbit Helpdesk 20

• Trigger
  New Contact Activity

  Triggers when a new contact is added to a Bowimi location or company.

• Trigger
  New Listing Type Activity

  Triggers when a product's listing type changes at a Bowimi location or company.

• Trigger
  New Order Activity

  Triggers when a new order is placed in Bowimi.

• Trigger
  New Product Status Activity

  Triggers when a product's status changes at a Bowimi location or company.

• Trigger
  New Survey Activity

  Triggers when a new survey response is submitted in Bowimi.

• Trigger
  New Tag Activity

  Triggers when a tag is added to or removed from a Bowimi location or company.

• Trigger
  New Task Activity

  Triggers when a new task is created in Bowimi.

• Action
  Delete Task

  Deletes a Bowimi task.

• Action
  Find Contacts

  Searches Bowimi contacts by name, email address or phone number and returns the matches.

• Action
  Get Current User

  Returns the Bowimi user the API key belongs to: their ID, name and email.

• Action
  Get Location

  Finds the first Bowimi location matching a search term and returns its details.

• Action
  Remove Tag From Location or Company

  Removes a tag from a Bowimi location or company.

• Action
  Tag Location or Company

  Adds a tag to a Bowimi location or company.

• Action
  Update Location

  Updates a Bowimi location's name, address, account number or notes. Fields left blank are not changed.

• Action
  Update Task

  Updates a Bowimi task's title, description, start or due date. Fields left blank are not changed.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.