Integration
Connect Bitly and LiveAgent
When New Bitlink in Group fires in Bitly, your agent runs Add customer group in LiveAgent, or New conversation in LiveAgent to Update a User in Bitly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Bitly and LiveAgent to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Bitly and LiveAgent can do together
From Bitly to LiveAgent
When New Bitlink in Group in Bitly
then Add customer group in LiveAgent
When New Branded Short Domain in Bitly
then List conversation messages in LiveAgent
From LiveAgent to Bitly
When New conversation in LiveAgent
then Update a User in Bitly
When New Customer in LiveAgent
then Add Custom Bitlink in Bitly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Bitly and LiveAgent
Triggers and actions 11 triggers · 32 actions
Trigger
New Bitlink in GroupTriggers when a new Bitlink appears in the group.
Trigger
New Branded Short DomainTriggers when a new branded short domain is added.
Trigger
New ChannelTriggers when a new channel is created.
Trigger
New GroupTriggers when a new group is created.
Trigger
New OrganizationTriggers when a new organization is created.
Trigger
New QR Code in GroupTriggers when a new QR code appears in the group.
Trigger
New Sorted Bitlink in GroupTriggers when a new Bitlink appears in the group's sorted ranking.
Trigger
New Tag in GroupTriggers when a new tag appears in the group.
Action
Add Custom Bitlinkcreate a custom (branded) Bitlink
Action
Bulk update bitlinksbulk update Bitlinks in a group
Action
Create an inline CSV export for a groupcreate an inline CSV export for a group
Action
Create BitlinkShortens a long URL into a Bitlink. Optionally set a title and a branded custom domain.
Action
Delete a Bitlinkdelete a Bitlink
Action
Expand BitlinkReturns the long destination URL for a Bitlink ID.
Action
Generate a static QR Code imagegenerate a static QR code image
Action
Get Group Limit UsageReturns a Bitly group's current feature limit usage, with the count used for each limit.
Action
Get Plan LimitsReturns all plan limits and their current usage counts for a Bitly organization.
Action
Get Platform LimitsReturns the organization's platform limits and current usage counts per API endpoint.
Action
Get QR Code ImageFetches a QR code's rendered image by QR code ID. The image is saved to APIANT temporary storage and returned as a file reference, so it can be emailed, uploaded or attached in a later step. An error occurs if the QR code is not found.
Action
Get Top Links and QR Codes by EngagementReturns a group's top-performing bitlinks and decoupled QR codes ranked by engagement count over a chosen reporting window.
Action
Retrieve BitlinkFetches the details of a single Bitlink by its ID.
Action
Retrieve Custom BitlinkReturns the Bitlink that a custom (branded) short link points to, along with that Bitlink's details — destination URL, title, tags, and created timestamp. An error occurs if the custom Bitlink is not found.
Action
Retrieve GroupFetches a single Bitly group (workspace) by its GUID, returning the group's name, organization, role, status, and branded short domains. An error occurs if the group is not found.
Action
Retrieve Group PreferencesFetches the preferences for a single Bitly group (workspace) by its GUID, returning the group's default short domain. An error occurs if the group is not found.
Action
Retrieve OrganizationFetches a single Bitly organization by its GUID, returning the organization's name, subscription tier, role, status, and branded short domains. An error occurs if the organization is not found.
Action
Retrieve QR CodeReturns the details of a single QR code by its ID — title, the Bitlink and destination URLs it encodes, its type, tags, and created/updated timestamps. This returns the QR code's information only, not the scannable image file; use Get QR Code Image for that. An error occurs if the QR code is not found.
Action
Retrieve UserReturns the Bitly user account the connection is authenticated as, including its login, name, email addresses, activity flags and default group.
Action
Shorten a Linkshorten a long URL into a Bitlink
Action
Update a Groupupdate a group
Action
Update a QR Codeupdate a QR code
Action
Update a Userupdate the authenticated user
Action
Update BitlinkUpdates a Bitlink's title, tags, or archived state.
Action
Update Group Preferencesupdate group preferences
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Bitly and LiveAgent, answered
What can start an automation from Bitly?
Any of Bitly's 8 triggers in the catalog, including New Bitlink in Group, New Branded Short Domain, New Channel and New Group. Describe the moment in plain language and your agent picks the right one.
What can your agent do in LiveAgent when something happens in Bitly?
Any of LiveAgent's 7 actions, including Add customer group, Add tag, Get conversation and List conversation messages. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from LiveAgent to Bitly?
Yes. When something happens in LiveAgent, your agent can act in Bitly too. This page covers both directions: LiveAgent's triggers and Bitly's actions are listed here as well.
Do I have to build a connector for Bitly or LiveAgent?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.