Connect Bitly and Help Scout

Both apps 56Bitly 33Help Scout 23

• Trigger
  New Bitlink in Group

  Triggers when a new Bitlink appears in the group.

• Trigger
  New Branded Short Domain

  Triggers when a new branded short domain is added.

• Trigger
  New Channel

  Triggers when a new channel is created.

• Trigger
  New Group

  Triggers when a new group is created.

• Trigger
  New Organization

  Triggers when a new organization is created.

• Trigger
  New QR Code in Group

  Triggers when a new QR code appears in the group.

• Trigger
  New Sorted Bitlink in Group

  Triggers when a new Bitlink appears in the group's sorted ranking.

• Trigger
  New Tag in Group

  Triggers when a new tag appears in the group.

• Action
  Add Custom Bitlink

  create a custom (branded) Bitlink

• Action
  Bulk update bitlinks

  bulk update Bitlinks in a group

• Action
  Create an inline CSV export for a group

  create an inline CSV export for a group

• Action
  Create Bitlink

  Shortens a long URL into a Bitlink. Optionally set a title and a branded custom domain.

• Action
  Delete a Bitlink

  delete a Bitlink

• Action
  Expand Bitlink

  Returns the long destination URL for a Bitlink ID.

• Action
  Generate a static QR Code image

  generate a static QR code image

• Action
  Get Group Limit Usage

  Returns a Bitly group's current feature limit usage, with the count used for each limit.

• Action
  Get Plan Limits

  Returns all plan limits and their current usage counts for a Bitly organization.

• Action
  Get Platform Limits

  Returns the organization's platform limits and current usage counts per API endpoint.

• Action
  Get QR Code Image

  Fetches a QR code's rendered image by QR code ID. The image is saved to APIANT temporary storage and returned as a file reference, so it can be emailed, uploaded or attached in a later step. An error occurs if the QR code is not found.

• Action
  Get Top Links and QR Codes by Engagement

  Returns a group's top-performing bitlinks and decoupled QR codes ranked by engagement count over a chosen reporting window.

• Action
  Retrieve Bitlink

  Fetches the details of a single Bitlink by its ID.

• Action
  Retrieve Custom Bitlink

  Returns the Bitlink that a custom (branded) short link points to, along with that Bitlink's details — destination URL, title, tags, and created timestamp. An error occurs if the custom Bitlink is not found.

• Action
  Retrieve Group

  Fetches a single Bitly group (workspace) by its GUID, returning the group's name, organization, role, status, and branded short domains. An error occurs if the group is not found.

• Action
  Retrieve Group Preferences

  Fetches the preferences for a single Bitly group (workspace) by its GUID, returning the group's default short domain. An error occurs if the group is not found.

• Action
  Retrieve Organization

  Fetches a single Bitly organization by its GUID, returning the organization's name, subscription tier, role, status, and branded short domains. An error occurs if the organization is not found.

• Action
  Retrieve QR Code

  Returns the details of a single QR code by its ID — title, the Bitlink and destination URLs it encodes, its type, tags, and created/updated timestamps. This returns the QR code's information only, not the scannable image file; use Get QR Code Image for that. An error occurs if the QR code is not found.

• Action
  Retrieve User

  Returns the Bitly user account the connection is authenticated as, including its login, name, email addresses, activity flags and default group.

• Action
  Shorten a Link

  shorten a long URL into a Bitlink

• Action
  Update a Group

  update a group

• Action
  Update a QR Code

  update a QR code

• Action
  Update a User

  update the authenticated user

• Action
  Update Bitlink

  Updates a Bitlink's title, tags, or archived state.

• Action
  Update Group Preferences

  update group preferences

• Trigger
  New Conversation

  Polls for newly created conversations across mailboxes.

• Trigger
  New Customer

  Polls for newly created customers.

• Trigger
  New Mailbox

  Polls for newly created mailboxes.

• Trigger
  New User

  Polls for newly added users (team members).

• Action
  Add Customer Email

  Add an email address to a customer.

• Action
  Create Customer

  Create a new customer record.

• Action
  Create Note

  Add an internal note thread to a conversation.

• Action
  Create Thread (Reply)

  Add a reply thread to an existing conversation.

• Action
  Delete Conversation

  Delete a conversation by ID.

• Action
  Get Conversation

  Retrieve a single conversation by ID.

• Action
  Get Customer

  Retrieve a single customer by ID.

• Action
  Get Mailbox

  Retrieve a single mailbox by ID.

• Action
  Get User

  Retrieve a single user by ID.

• Action
  List Conversations

  List conversations, optionally filtered by mailbox, status, tag, or query.

• Action
  List Conversation Threads

  List all threads on a conversation.

• Action
  List Customers

  List customers, optionally filtered by email, mailbox, or query.

• Action
  List Mailboxes

  List all mailboxes in the account.

• Action
  List Mailbox Folders

  List the folders within a mailbox.

• Action
  List Tags

  List all tags in the account.

• Action
  List Users

  List all users (team members) in the account.

• Action
  Update Conversation

  Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.

• Action
  Update Conversation Tags

  Replace the tags on a conversation.

• Action
  Update Customer

  Update a customer's profile fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.