Integration
Connect Caspio and Help Scout
When something happens in Caspio or Help Scout, your agent does the next thing in the other. Describe it and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Caspio and Help Scout to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Caspio holds your account and contact records; Help Scout holds the conversations about them. Connecting the two lets a new Caspio record become a Help Scout customer, keeps profile fields matched when the Caspio record changes, and pulls account details from Caspio tables and views into notes on the conversations your team is reading.
Example flows
What Caspio and Help Scout can do together
From Caspio to Help Scout
When New Record in Caspio
then Create Customer in Help Scout
From Help Scout to Caspio
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Caspio and Help Scout
Triggers and actions 8 triggers · 21 actions
- Deleted Record
Fires when a record is deleted from the selected Caspio table. Instant self-registering webhook (table.recordDelete) — picking this trigger and a Table auto-registers the Caspio webhook on activation, scoped to that table.
- New or Updated Record
Fires when a record is inserted or updated in the selected Caspio table. Instant self-registering webhook registering both table.recordInsert and table.recordUpdate — picking this trigger and a Table auto-registers the Caspio webhook on activation, scoped to that table.
- New Record
Fires when a new record is inserted into the selected Caspio table. Instant self-registering webhook (table.recordInsert) — picking this trigger and a Table auto-registers the Caspio webhook on activation, scoped to that table. Payload: trigger.body = {data:[record...], objectName, eventType, eventDate, eventId, ...}.
- Updated Record
Fires when a record's field value changes in the selected Caspio table. Instant self-registering webhook (table.recordUpdate) — picking this trigger and a Table auto-registers the Caspio webhook on activation, scoped to that table.
- Download File from Field
Download the file stored in an Attachment-type field of a specific record. Returns the raw file content.
- Find Records
Query records from a selected Caspio table with an optional WHERE filter, ORDER BY, and limit. Returns the matching records.
- Find View Records
Query records from a Caspio View (a saved joined/filtered/aggregated dataset spanning tables). Optional WHERE / ORDER BY / limit.
- Upload File to Field
Upload a file (from a URL) into an Attachment-type field of a specific record. Table from a dropdown, the attachment field and record ID (the record's primary-key value) are supplied per call. Requires an Attachment-type column (not the legacy File type).
- New Conversation
Polls for newly created conversations across mailboxes.
- New Customer
Polls for newly created customers.
- New Mailbox
Polls for newly created mailboxes.
- New User
Polls for newly added users (team members).
- Add Customer Email
Add an email address to a customer.
- Create Customer
Create a new customer record.
- Create Note
Add an internal note thread to a conversation.
- Create Thread (Reply)
Add a reply thread to an existing conversation.
- Delete Conversation
Delete a conversation by ID.
- Get Customer
Retrieve a single customer by ID.
- Get Mailbox
Retrieve a single mailbox by ID.
- List Conversations
List conversations, optionally filtered by mailbox, status, tag, or query.
- List Conversation Threads
List all threads on a conversation.
- List Customers
List customers, optionally filtered by email, mailbox, or query.
- List Mailboxes
List all mailboxes in the account.
- List Mailbox Folders
List the folders within a mailbox.
- List Tags
List all tags in the account.
- List Users
List all users (team members) in the account.
- Update Conversation
Update a conversation's subject, status, mailbox, assignee, or owner via JSON Patch.
- Update Conversation Tags
Replace the tags on a conversation.
- Update Customer
Update a customer's profile fields.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Caspio and Help Scout, answered
Can a Help Scout conversation create or change a record in Caspio?
The Caspio actions available here read records and handle attachment fields: Find Records, Find View Records, Download File from Field and Upload File to Field. So a Help Scout event can look up a matching Caspio record or move a file into an attachment field, not create a new row.
How does the agent know which Caspio record belongs to a Help Scout customer?
You tell it the match, usually the email address on the customer, and the agent uses Find Records with a WHERE filter on your Caspio table. It then tests every scenario, including the case where no matching record comes back, before the setup runs.
What can start an automation from Caspio?
Any of Caspio's 4 triggers in the catalog, including New Record, Updated Record, New or Updated Record and Deleted Record. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Help Scout when something happens in Caspio?
Any of Help Scout's 17 actions, including Create Customer, Update Customer, Create Note and Create Thread (Reply). Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Help Scout to Caspio?
Yes. When something happens in Help Scout, your agent can act in Caspio too. This page covers both directions: Help Scout's triggers and Caspio's actions are listed here as well.
Do I have to build a connector for Caspio or Help Scout?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.