Integration
Connect BigMailer and HelpCrunch
When New Contact fires in BigMailer, your agent runs Add Customer Event in HelpCrunch, or Chat Assignee Updated in HelpCrunch to Add/Update Contact in BigMailer. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want BigMailer and HelpCrunch to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What BigMailer and HelpCrunch can do together
From BigMailer to HelpCrunch
When New Contact in BigMailer
then Add Customer Event in HelpCrunch
From HelpCrunch to BigMailer
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with BigMailer and HelpCrunch
Triggers and actions 9 triggers · 54 actions
- New Contact
Triggered when a new contact is created in a BigMailer brand.
- Add/Update Contact
Creates a BigMailer contact, or updates the existing contact with that email address. Custom fields for the selected brand can be mapped alongside list membership and unsubscribe settings.
- Create a bulk campaign
Creates a bulk email campaign in a BigMailer brand — name, subject, sender, content, recipient lists, tracking and optional schedule.
- Create an RSS campaign
Creates an RSS-to-email campaign in a BigMailer brand: watches a feed URL and emails new items on the schedule you choose.
- Create a transactional campaign
Creates a transactional campaign in a BigMailer brand — the reusable email template and settings you later send one-off emails with.
- Create list
Creates a new contact list inside a BigMailer brand.
- Create segment
Creates a segment in a BigMailer brand: a saved set of conditions that picks out the contacts you want to target.
- Create template
Creates a reusable email or landing-page template in a BigMailer brand.
- Delete contact
Deletes a contact from a BigMailer brand, by contact ID or email address.
- Delete list
Deletes a contact list from a BigMailer brand.
- Delete segment
Deletes a segment from a BigMailer brand.
- Delete template
Deletes a template from a BigMailer brand.
- Get brand
Returns one BigMailer brand: its name, default sender, bounce settings, contact count and engagement stats.
- Get bulk campaign
Returns one bulk campaign from a BigMailer brand, including its content, recipients and send statistics.
- Get contact
Returns one BigMailer contact by ID or email address, including its custom field values.
- Get list
Returns one contact list from a BigMailer brand.
- Get RSS campaign
Returns one RSS campaign from a BigMailer brand, including its feed URL, schedule and content.
- Get segment
Returns one segment from a BigMailer brand, including the conditions that define it.
- Get template
Returns one template from a BigMailer brand, including its HTML.
- Get transactional campaign
Returns one transactional campaign from a BigMailer brand, including its content and send statistics.
- List brands
Lists the brands in your BigMailer account.
- List bulk campaigns
Lists the bulk campaigns in a BigMailer brand.
- List contacts
Lists the contacts in a BigMailer brand, optionally limited to one list.
- List lists
Lists the contact lists in a BigMailer brand.
- List RSS campaigns
Lists the RSS campaigns in a BigMailer brand.
- List segments
Lists the segments in a BigMailer brand.
- List senders
Lists the sending identities in a BigMailer brand.
- List templates
Lists the templates in a BigMailer brand.
- List transactional campaigns
Lists the transactional campaigns in a BigMailer brand.
- Update a bulk campaign
Updates an existing bulk campaign in a BigMailer brand. Only the fields you fill in are changed.
- Update an RSS campaign
Updates an existing RSS campaign in a BigMailer brand. Only the fields you fill in are changed.
- Update a transactional campaign
Updates an existing transactional campaign in a BigMailer brand. Only the fields you fill in are changed.
- Update brand
Updates an existing BigMailer brand — its name, default sender name and email, website URL, unsubscribe text, bounce thresholds, contact limit and logo. Only the fields you fill in are changed.
- Update list
Renames an existing contact list inside a BigMailer brand.
- Update segment
Updates an existing BigMailer segment — its name, match operator (all/any) and its list of conditions. Only the fields you fill in are changed.
- Update template
Updates an existing BigMailer template — its name, type, HTML content and account-wide sharing. Only the fields you fill in are changed.
- Chat Assignee Updated
Triggers when a HelpCrunch chat is assigned to a different agent.
- Chat Closed
Triggers when a HelpCrunch chat is closed.
- Chat Status Updated
Triggers when a HelpCrunch chat's status changes.
- Customer Email Updated
Triggers when a HelpCrunch customer's email changes.
- Customer Tags Updated
Triggers when a HelpCrunch customer's tags change.
- Customer Unsubscribed
Triggers when a HelpCrunch customer unsubscribes.
- New Chat Created
Triggers when a new chat is created in HelpCrunch.
- New Customer Created
Triggers when a new customer is created in HelpCrunch.
- Add Customer Event
Records a custom event against a HelpCrunch customer.
- Assign Chat
Assigns a HelpCrunch chat to an agent.
- Create Chat
Creates a HelpCrunch chat with a customer.
- Delete Customer
Deletes a HelpCrunch customer.
- Find Chats
Finds HelpCrunch chats whose field matches a value, such as the customer email or status.
- Find Customer
Finds HelpCrunch customers whose field matches a value, such as by email.
- Get Chat
Returns one HelpCrunch chat by ID.
- Get Customer
Returns one HelpCrunch customer by ID.
- Get Organization
Returns the HelpCrunch organization and whether the team is online.
- List Agents
Returns the agents in the HelpCrunch account.
- List Applications
Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).
- List Chat Messages
Returns the messages of a HelpCrunch chat, newest first.
- List Departments
Returns the HelpCrunch departments and their agents.
- Send Message
Posts a message or private note into a HelpCrunch chat.
- Snooze Chat
Snoozes a HelpCrunch chat until a time.
- Tag Customer
Adds tags to a HelpCrunch customer; unknown tags are created.
- Untag Customer
Removes tags from a HelpCrunch customer.
- Update Chat Department
Moves a HelpCrunch chat to a department.
- Update Chat Status
Changes a HelpCrunch chat's status, such as closing it.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from BigMailer
BigMailer to MINDBODYMINDBODY is a powerful business management software that combines your scheduling, task automation...
BigMailer to BridgeDbbridgedb webservices
BigMailer to SalesmapSalesMap is a data-driven CRM for sales growth.
BigMailer to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
BigMailer to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
BigMailer to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
More into HelpCrunch
Google Sheets to HelpCrunchGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to HelpCrunchGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to HelpCrunchGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to HelpCrunchGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
ActiveCampaign to HelpCrunchActiveCampaign is a marketing automation, email marketing, and CRM platform.
Airtable to HelpCrunchOrganize anything with Airtable, a modern database created for everyone.
Questions
BigMailer and HelpCrunch, answered
What can start an automation from BigMailer?
Any of BigMailer's 1 trigger in the catalog, including New Contact. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpCrunch when something happens in BigMailer?
Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpCrunch to BigMailer?
Yes. When something happens in HelpCrunch, your agent can act in BigMailer too. This page covers both directions: HelpCrunch's triggers and BigMailer's actions are listed here as well.
Do I have to build a connector for BigMailer or HelpCrunch?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use BigMailer and HelpCrunch without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.