App

HelpCrunch integrations

Connect HelpCrunch to any other app, or use it from your AI client over MCP. HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.

Connects with an API keyhelpcrunch.com
8 triggers19 actions

What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.

Build solutions, not workarounds.

What do you want to automate with HelpCrunch?

Ask the assistant

You'll sign in before anything runs. What you typed comes with you.

Connect your AI client

Give your AI client this address.

https://mcp.apiant.ai

One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.

Set it up in your client
Claude Code

Run this in the directory you want to work in.

claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai

Start Claude Code there, approve the server, and sign in in the browser page it opens.

Claude Code guide (opens in a new tab)
Claude, web and desktop

Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.

Setup guide (opens in a new tab)
Cursor

Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.

Setup guide (opens in a new tab)
Zed

Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.

Setup guide (opens in a new tab)
Codex and the ChatGPT desktop app

Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.

Setup guide (opens in a new tab)
Grok

Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.

Setup guide (opens in a new tab)
Any other MCP client

Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.

Setup guide (opens in a new tab)

Popular

HelpCrunch with the apps people pair it with most

Pair it

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What your agent can do with HelpCrunch

Triggers and actions 8 triggers · 19 actions

  • Trigger
    Chat Assignee Updated

    Triggers when a HelpCrunch chat is assigned to a different agent.

  • Trigger
    Chat Closed

    Triggers when a HelpCrunch chat is closed.

  • Trigger
    Chat Status Updated

    Triggers when a HelpCrunch chat's status changes.

  • Trigger
    Customer Email Updated

    Triggers when a HelpCrunch customer's email changes.

  • Trigger
    Customer Tags Updated

    Triggers when a HelpCrunch customer's tags change.

  • Trigger
    Customer Unsubscribed

    Triggers when a HelpCrunch customer unsubscribes.

  • Trigger
    New Chat Created

    Triggers when a new chat is created in HelpCrunch.

  • Trigger
    New Customer Created

    Triggers when a new customer is created in HelpCrunch.

  • Action
    Add Customer Event

    Records a custom event against a HelpCrunch customer.

  • Action
    Assign Chat

    Assigns a HelpCrunch chat to an agent.

  • Action
    Create Chat

    Creates a HelpCrunch chat with a customer.

  • Action
    Delete Customer

    Deletes a HelpCrunch customer.

  • Action
    Find Chats

    Finds HelpCrunch chats whose field matches a value, such as the customer email or status.

  • Action
    Find Customer

    Finds HelpCrunch customers whose field matches a value, such as by email.

  • Action
    Get Chat

    Returns one HelpCrunch chat by ID.

  • Action
    Get Customer

    Returns one HelpCrunch customer by ID.

  • Action
    Get Organization

    Returns the HelpCrunch organization and whether the team is online.

  • Action
    List Agents

    Returns the agents in the HelpCrunch account.

  • Action
    List Applications

    Returns the HelpCrunch applications (website widget, mobile apps and messenger channels).

  • Action
    List Chat Messages

    Returns the messages of a HelpCrunch chat, newest first.

  • Action
    List Departments

    Returns the HelpCrunch departments and their agents.

  • Action
    Send Message

    Posts a message or private note into a HelpCrunch chat.

  • Action
    Snooze Chat

    Snoozes a HelpCrunch chat until a time.

  • Action
    Tag Customer

    Adds tags to a HelpCrunch customer; unknown tags are created.

  • Action
    Untag Customer

    Removes tags from a HelpCrunch customer.

  • Action
    Update Chat Department

    Moves a HelpCrunch chat to a department.

  • Action
    Update Chat Status

    Changes a HelpCrunch chat's status, such as closing it.

Reviews

What our customers say

Questions

HelpCrunch, answered

Is there a HelpCrunch MCP server?

APIANT's MCP server at https://mcp.apiant.ai works with HelpCrunch. Add that address to any AI client that takes a remote MCP server and sign in once in your browser. Your client can then run HelpCrunch actions on demand, or have APIANT build, test and run automations that use HelpCrunch. Nothing to install.

What can start an automation from HelpCrunch?

Any of HelpCrunch's 8 triggers in the catalog, including Chat Assignee Updated, Chat Status Updated, Customer Email Updated and Customer Tags Updated. Describe the moment in plain language and your agent picks the right one.

What can your agent do in HelpCrunch?

Any of HelpCrunch's 19 actions, including Create Chat, Send Message, Update Chat Department and Update Chat Status. Your agent maps the data both ways and tests every scenario before it ships.

Can I use HelpCrunch directly from Claude, ChatGPT or Cursor?

Yes. Connect your AI client to APIANT once and it works with HelpCrunch two ways. Ask it to do something in HelpCrunch once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running on its own. A one-off action uses your plan's tasks the same way an automation step does.

Do I need to write code against the HelpCrunch API?

No. APIANT connects to the HelpCrunch API for you, with your HelpCrunch API key. Describe what you want in plain language and your agent builds it on the HelpCrunch triggers and actions in the catalog. If you need an endpoint that is not there yet, your agent reads the HelpCrunch API documentation and adds it.

Which apps can HelpCrunch connect to?

Any app in the catalog; the list on this page pairs HelpCrunch with each of them. If the other app is missing, point your agent at its API documentation and it builds the connector.

What happens when something fails?

Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.

Is there a free plan?

Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.