Connect Badger Maps and Jitbit Helpdesk

Both apps 33Badger Maps 13Jitbit Helpdesk 20

• Trigger
  Account Updated

  Triggers when an account in Badger Maps is created or its fields change.

• Trigger
  New Account

  Triggers when a new account appears in Badger Maps.

• Trigger
  New Route

  Triggers when a new route is created in Badger Maps.

• Action
  Create Route

  Creates a route with its appointments in Badger Maps.

• Action
  Delete Route

  Deletes a Badger Maps route.

• Action
  Find Account

  Finds accounts in Badger Maps by searching their fields for the given text.

• Action
  Get Company Definition

  Returns your company's object types (such as accounts or leads) and the fields each one has.

• Action
  Get Current User

  Returns the Badger Maps user who owns the API token.

• Action
  Get Import

  Returns the status and progress of a records import.

• Action
  Get Record

  Returns one Badger Maps record by its external ID.

• Action
  Get Route

  Returns one Badger Maps route with its appointments.

• Action
  List Import Errors

  Lists the record errors found by a records import.

• Action
  Update Route

  Updates a Badger Maps route's name, start time or owner.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.