Connect Attio and Jitbit Helpdesk

Both apps 40Attio 20Jitbit Helpdesk 20

• Trigger
  List Entry Created

  Triggered when a record is added to an Attio list. Attio registers and removes the webhook automatically when the automation is turned on and off.

• Trigger
  List Entry Deleted

  Triggers when a record is removed from a list in Attio, giving you the deleted list entry's ID along with the list and the parent record it pointed at.

• Trigger
  List Entry Updated

  Triggers when a list attribute on an existing Attio list entry is changed, giving you the entry, the list, the parent record and the attribute that changed.

• Trigger
  Record Created

  Triggers when a new record is created in Attio, giving you the new record's ID and the object it belongs to.

• Trigger
  Record Deleted

  Triggers when a record is deleted in Attio, giving you the deleted record's ID and the object it belonged to.

• Trigger
  Record Updated

  Triggers when an attribute on an Attio record changes, giving you the record, the object it belongs to and the attribute that changed.

• Trigger
  Task Created

  Triggers when a new task is created in Attio, giving you the new task's ID and who created it.

• Action
  Create List Entry

  Adds a record to an Attio list as a new list entry and returns the entry.

• Action
  Create Note

  Creates a note on an Attio record and returns the new note.

• Action
  Create or Update List Entry by Parent Record

  Adds a record to an Attio list, or updates its existing entry if it is already on the list.

• Action
  Create or Update Record

  Creates a record in Attio, or updates the existing record that matches on the chosen field.

• Action
  Create Record

  Creates a new record on the chosen Attio object and returns it.

• Action
  Create Storage Location

  Attaches a folder to an Attio record — either a folder stored in Attio or one linked from Dropbox, Box, Google Drive or OneDrive.

• Action
  Create Task

  Creates a task in Attio, optionally linked to a record and assigned to a workspace member.

• Action
  Delete List Entry

  Removes an entry from an Attio list.

• Action
  Find List Entries

  Returns the entries on an Attio list.

• Action
  Find Records

  Searches records on the chosen Attio object and returns the matches.

• Action
  Update List Entry

  Updates the list-specific field values on an existing Attio list entry. Fields you leave blank are left untouched.

• Action
  Update Record

  Updates the field values on an existing Attio record. Fields you leave blank are left untouched.

• Action
  Update Task

  Updates an existing Attio task's due date, done state, linked records or assignee. Anything you leave blank stays as it is. Attio does not allow the task's text to be changed.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.