Connect Apaleo and Close

Both apps 121Apaleo 71Close 50

• Trigger
  New Booking

  Triggers when a new booking is created in Apaleo, returning the booker details and its reservations.

• Trigger
  New Company

  Triggers when a new company is created in Apaleo.

• Trigger
  New Folio

  Triggers when a new folio is created in Apaleo, newest first.

• Trigger
  New Reservation

  Triggers when a new reservation is created in Apaleo, optionally limited to certain properties, statuses or channels.

• Trigger
  Reservation Updated

  Triggers when a reservation is created or changed, including status changes such as check-in, check-out or cancellation.

• Action
  Add Allowance to Folio

  Posts an allowance (a discount or credit) to a folio in Apaleo.

• Action
  Add Charge to Folio

  Adds a charge for a good or service to a folio and posts it immediately. Returns the new charge id and any fee charge ids.

• Action
  Add Reservations to Booking

  Creates one or more new reservations and adds them to an existing booking. Returns the ids of the reservations that were created.

• Action
  Amend Reservation Stay

  Changes the stay details of a reservation: arrival, departure, number of guests and the rate plan for each night.

• Action
  Assign Unit to Reservation

  Assigns a specific unit (room) to a confirmed or in-house reservation, optionally for part of the stay and optionally locking it.

• Action
  Book Service for Reservation

  Books a service (such as breakfast or spa) onto an existing reservation, for the whole stay or for specific dates.

• Action
  Cancel Block

  Cancels a block that is Definite or Tentative, changing its status to Canceled.

• Action
  Cancel Invoice

  Cancels an invoice in Apaleo, creating a cancellation invoice and reopening the folio where applicable.

• Action
  Cancel Reservation

  Cancels a confirmed reservation whose arrival is still in the future, setting its status to Canceled.

• Action
  Change Unit Condition

  Changes the housekeeping condition (Clean, Clean to be inspected, Dirty) of a unit in apaleo.

• Action
  Check In Reservation

  Checks in a confirmed reservation that has a unit assigned, moving it to In House.

• Action
  Check Out Reservation

  Checks out an in-house reservation, setting its status to Checked Out and posting all open folio charges.

• Action
  Close Folio

  Closes a folio so no further charges or payments can be added. Only possible when the folio balance is 0; this cannot be undone.

• Action
  Confirm Block

  Confirms a tentative block, changing its status to Definite.

• Action
  Create Block

  Creates a block of inventory for a group booking at a given rate plan and date range, and returns the new block's id.

• Action
  Create Booking

  Creates a booking in Apaleo containing one or more reservations for a booker. Returns the new booking id and the ids of its reservations.

• Action
  Create Company

  Creates a company (corporate account) for a property in Apaleo, with its address, tax details and bookable rate plans.

• Action
  Create Folio

  Creates an additional guest folio for a reservation, or a new external folio for a property, with the given debitor.

• Action
  Create Group

  Creates a group booking in Apaleo for one or more properties, with the booker's details. Returns the new group's id.

• Action
  Create Invoice

  Creates an invoice for one folio. The folio's debitor must have a name, city, postal code and country.

• Action
  Create Maintenance

  Creates a maintenance window (out of service, out of order or out of inventory) for a unit.

• Action
  Create Payment

  Records a custom payment (cash, cheque, voucher or externally processed) on an Apaleo folio.

• Action
  Create Payment Link

  Creates a link to a payment form where a guest can pay an amount toward a folio. Returns the id of the pending payment.

• Action
  Create Refund

  Creates a refund on an Apaleo folio for the given amount and payment method. The refund is processed asynchronously.

• Action
  Create Unit

  Creates a new unit (room) in an Apaleo property.

• Action
  Delete Block

  Deletes a block, as long as no reservations have been picked up from it.

• Action
  Delete Company

  Deletes a company and removes it from any rate plans that have not used it yet.

• Action
  Delete Folio

  Deletes an empty, non-main folio. This cannot be undone.

• Action
  Delete Group

  Deletes a group booking in Apaleo. Only possible while no blocks are linked to the group.

• Action
  Delete Maintenance

  Deletes a maintenance window from a unit. Maintenances that started yesterday or earlier cannot be deleted.

• Action
  Get Block

  Returns a specific Apaleo block (inventory held for a group booking) by its ID.

• Action
  Get Booking

  Returns a booking with its booker details, reservations and property totals.

• Action
  Get Company

  Returns a company (corporate account) by its ID, including its address, tax details and bookable rate plans.

• Action
  Get Folio

  Returns one folio by ID, including its charges, allowances, payments, balance and debitor details.

• Action
  Get Group

  Returns a specific group booking, optionally including its blocks and available actions.

• Action
  Get Invoice

  Returns an invoice's details, including recipient, line items, payments, tax details and totals.

• Action
  Get Invoice PDF

  Downloads the PDF file of an existing invoice.

• Action
  Get Maintenance

  Returns a scheduled unit maintenance (out of service, out of order or out of inventory) by its ID, including its unit and time window.

• Action
  Get Payment

  Returns a single payment on a folio, including its amount, method, status and dates.

• Action
  Get Property

  Returns a property (hotel) by its id, including its name, address, company details, time zone and currency.

• Action
  Get Rate Plan

  Returns a single rate plan by its ID, including its pricing, policies, restrictions and channels.

• Action
  Get Reservation

  Returns a single reservation, including its guest, stay dates, rate plan, unit and amounts.

• Action
  Get Service

  Returns a specific service (such as breakfast) with its price, availability and accounting settings.

• Action
  Get Stay Offers

  Returns the available room offers (unit groups with rate plans and prices) for a property, arrival and departure date and number of guests.

• Action
  Get Unit

  Returns a single unit (room or space) with its property, unit group, status, and attributes.

• Action
  Get Unit Group

  Returns a unit group (room type) with its property, names, descriptions, capacity and unit count.

• Action
  List Bookings

  Returns the bookings in your Apaleo account, optionally filtered by reservation, group, channel, external code or booker details.

• Action
  List Folios

  Returns the folios in your Apaleo account, optionally filtered by property, reservation, booking, company, status, type, dates or balance.

• Action
  List Payments

  Returns the payments recorded on a folio, newest first, optionally filtered by payment status.

• Action
  List Properties

  Returns the list of properties (hotels) in the Apaleo account, optionally filtered by status or country.

• Action
  List Rate Plans

  Returns the rate plans in your Apaleo account, optionally filtered by property, codes, channels, unit groups and other criteria.

• Action
  List Rates

  Returns the prices and restrictions of a rate plan for each time slice in a date range.

• Action
  List Reservations

  Returns the reservations in your Apaleo account, optionally filtered by booking, property, status, dates, guest text and more.

• Action
  List Services

  Returns the services (extras such as breakfast or parking) set up for your properties, optionally filtered by property, name, channel or type.

• Action
  List Unit Groups

  Returns the unit groups (room types, meeting rooms, parking and similar) defined in Apaleo, optionally for one property.

• Action
  List Units

  Returns the units (rooms) of your Apaleo account, optionally filtered by property, unit group, condition, occupancy or name.

• Action
  Mark Invoice Paid

  Marks an Apaleo invoice as paid, recording the payment method and receipt reference.

• Action
  Reopen Folio

  Reopens a closed folio so charges and payments can be posted again. Only works when no invoice has been created for the folio.

• Action
  Update Booking

  Updates a booking's comment, booker comment, booker or payment account.

• Action
  Update Company

  Updates an existing company's name, contact details, tax IDs, address, invoicing options or rate plans. Fields left blank are not changed.

• Action
  Update Folio

  Updates a folio's debitor or company in Apaleo.

• Action
  Update Group

  Updates a group booking's name, comments, properties, booker or payment account.

• Action
  Update Maintenance

  Updates the start, end or description of an existing maintenance window for a unit.

• Action
  Update Rates

  Creates or overwrites the prices and restrictions of a rate plan for the given time slices.

• Action
  Update Reservation

  Updates a reservation's comments, travel purpose, market segment, company, charge and pre-check-in flags, or applies other allowed changes such as the primary guest.

• Action
  Update Unit

  Updates a unit's name, description, condition, unit group or maximum occupancy in Apaleo. Only the fields you fill in are changed.

• Trigger
  New Contact in Contact Smart View

  Triggers when a new contact appears in the selected contact Smart View.

• Trigger
  New Lead in Smart View

  Triggers when a new lead appears in the selected Close lead Smart View, newest leads first.

• Trigger
  New Note

  Triggers when a new note is added to a lead in Close.

• Action
  Add Address to Lead

  Adds a new address to an existing Close lead, keeping the lead's current addresses, and returns the updated lead.

• Action
  Add User

  Adds a user to your Close organization by email, provisioning a new Close user if one does not exist, and returns the new membership.

• Action
  Create Bulk Action

  Starts a bulk edit in Close that sets a lead status, or sets or clears a custom field, on every record matching a search. Returns the bulk edit job and its status.

• Action
  Create Bulk Email

  Starts a bulk email in Close that sends an email template to every lead matching a search query. Returns the bulk email job with its id and status.

• Action
  Create Bulk Workflow Subscription Action

  Starts a bulk workflow (sequence) action in Close for every lead matching a search: subscribe them to a workflow, or pause or resume their existing workflow subscriptions. Returns the bulk action record and its processing status.

• Action
  Create Contact

  Creates a contact in Close, on an existing lead or on a new lead named after the contact, including any contact custom fields.

• Action
  Create Custom Activity

  Creates a custom activity of a chosen type on a Close lead, optionally tied to a contact, and returns the new activity.

• Action
  Create Export

  Starts an export of Close leads (optionally narrowed by an Advanced Filtering query) to a CSV or JSON file, and returns the export job. Close emails a download link when the export is done.

• Action
  Create Lead

  Creates a new lead in Close, optionally with nested contacts, addresses, a status and custom field values.

• Action
  Create Lead Smart View

  Creates a Lead Smart View in Close: a saved lead search defined by an Advanced Filtering query, and returns the new Smart View.

• Action
  Create Note

  Creates a note on a lead in Close, optionally tied to a contact, pinned, or with file attachments.

• Action
  Create Opportunity

  Creates an opportunity in Close, optionally on an existing lead, with its value, status, pipeline, owner, note and custom fields.

• Action
  Create SMS

  Creates an SMS activity on a Close lead: log a received or sent text, save a draft, schedule one, or send it immediately from one of your Close phone numbers.

• Action
  Create Task

  Creates a to-do task on a Close lead, optionally tied to one of the lead's contacts, assigned to a user and given a due date.

• Action
  Create WhatsApp Message

  Logs a WhatsApp message activity on a Close lead and contact, with its text, direction, phone numbers and optional attachments.

• Action
  Delete Email

  Deletes an email activity from Close.

• Action
  Delete Email Address From Contact

  Removes one email address from a Close contact, keeping the contact's other email addresses.

• Action
  Delete Logged Call

  Deletes a logged Call activity from Close.

• Action
  Export Activity Report to CSV

  Runs a Close activity report (overview by time period or comparison by user) and returns it as CSV text.

• Action
  Find Call

  Returns the call activities logged in Close that match the lead, contact, user, call IDs or date range you specify.

• Action
  Find Connected Account

  Returns the email and calendar accounts a Close user has connected, such as Gmail, Outlook or Zoom accounts.

• Action
  Find Custom Activity

  Returns the custom activities in Close that match the lead, contact, user, activity type or date criteria you specify.

• Action
  Find Custom Objects

  Returns the custom object records attached to a lead, optionally limited to one custom object type.

• Action
  Find Group

  Returns the Close groups whose name matches the name you supply, along with the first match.

• Action
  Find Lead

  Returns up to 200 leads whose name, contacts, emails, phones or other text fields match the search text.

• Action
  Find Meetings

  Returns the Meeting activities in Close that match the lead, contact, user, meeting ID and date filters you supply.

• Action
  Find Note

  Returns the Note activities in Close that match the lead, contact, user, note IDs or date ranges you specify.

• Action
  Find Number of Leads in Smart View

  Returns the number of leads that currently match a lead Smart View in Close.

• Action
  Find Opportunities

  Returns the opportunities that match a search query and any of the chosen filters, such as lead, owner, status, value period or date ranges.

• Action
  Find Task

  Returns the Close tasks that match the filters you supply, such as the lead, assignee, completion state, type or due date.

• Action
  Find WhatsApp Messages

  Returns the WhatsApp message activities in Close that match the lead, contact, user, WhatsApp message id or date range you specify.

• Action
  Find Workflow Subscription

  Returns the workflow (sequence) subscriptions for a workflow, contact or lead.

• Action
  Merge Two Leads

  Merges one Close lead into another. The source lead's contacts, activities and opportunities move to the destination lead, and the source lead is removed.

• Action
  Resubscribe Email

  Resubscribes an email address in Close by removing it from the organization's unsubscribed email list, so Close can send email to it again.

• Action
  Run Activity Overview Report

  Runs a Close activity overview report and returns the chosen activity metrics for each time period in the range, plus totals for the whole range.

• Action
  Run Opportunity Funnel Report

  Runs Close's opportunity funnel totals report for a pipeline, returning win rates, won and completed values, time to win and sales velocity, overall and per user.

• Action
  Run Sent Email Report

  Returns sent email statistics for an organization — totals, opens and replies overall and per email template — optionally limited to a date range or user.

• Action
  Run Status Change Report

  Runs Close's lead status change report, returning how many leads were in each lead status over a period and how leads moved between statuses.

• Action
  Select Random User

  Picks one user at random from the members of your Close organization and returns that user's details — useful for round-robin style lead or task assignment.

• Action
  Unsubscribe Email

  Unsubscribes an email address so Close no longer sends it email, for example when the person opted out of a mailing list elsewhere.

• Action
  Update Call

  Updates an existing call activity in Close, such as its note, outcome, status or duration. Only the fields you fill in are changed.

• Action
  Update Contact

  Updates an existing Close contact's name, title, lead, emails, phones, URLs, timezone or custom fields. Fields left blank keep their current values.

• Action
  Update Custom Activity

  Updates an existing custom activity in Close: its contact, date, draft/published status, pinned state and custom field values.

• Action
  Update Lead

  Updates an existing Close lead's name, description, website, status, addresses or custom fields. Fields left blank keep their current values.

• Action
  Update Lead Smart View

  Renames a lead Smart View in Close or replaces the filter that decides which leads it lists.

• Action
  Update Note

  Updates an existing note on a Close lead: its text, title, pinned state, contact, activity date or attachments. Fields left blank are not changed.

• Action
  Update Opportunity

  Updates an existing opportunity in Close, changing only the fields you fill in, including your custom opportunity fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.