Integration
Connect ActiveCollab and HelpDesk
When New Project fires in ActiveCollab, your agent runs Add Followers to Ticket in HelpDesk, or New Message in a Ticket in HelpDesk to Add Comment to Task in ActiveCollab. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want ActiveCollab and HelpDesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What ActiveCollab and HelpDesk can do together
From ActiveCollab to HelpDesk
When New Project in ActiveCollab
then Add Followers to Ticket in HelpDesk
From HelpDesk to ActiveCollab
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with ActiveCollab and HelpDesk
Triggers and actions 7 triggers · 44 actions
- New Project
Fires when a new active project is created in ActiveCollab.
- New Task
Triggers when a new task is created.
- New Task List
Triggers when a new task list is created in a project in Active Collab.
- Task Closed
Triggers when a task is closed in Active Collab.
- Task Moved
Fires when an open task in the selected project lands in a task list it has not been seen in before (a task moved between task lists). Newly seen tasks also fire on first appearance.
- Add Comment to Discussion
Adds a new comment to discussion.
- Add Comment to Task
Creates a new comment in selected task.
- Add note
Create a note in a project.
- Add task list
Create a task list in a project.
- Add time record
Log time on a project or task.
- Add user
Create a user.
- Complete Project
Completes a project.
- Complete Task
Completes a task.
- Create Company
Creates a new company.
- Create Discussion
Creates a new discussion in a project.
- Create Project
Creates a new project.
- Create Task
Creates a task.
- Delete task
Moves a task in a project to trash.
- Get Discussion
Returns one discussion including its comments.
- Get project
Get a project by id.
- Get task
Get a task by id.
- Invite User to Project
Invites a new user to a project.
- List companies
List companies.
- List projects
List active projects.
- List task lists
List task lists in a project.
- List tasks
List open tasks in a project.
- List users
List users.
- Update project
Update a project.
- Update task
Update a task.
- New Message in a Ticket
- New Ticket
- Add Canned Response
Create a new canned response.
- Add Followers to Ticket
- Add Tags to Ticket
- Create Ticket
- Create Upload Transaction
- Delete Canned Response
Delete a canned response by ID.
- Delete Ticket
Delete a ticket by ID.
- Find Tickets
- Get Agent
Retrieve a single agent by ID.
- Get Canned Response
Retrieve a single canned response by ID.
- Get Team
Retrieve a single team by ID.
- Get Ticket
Retrieve a single ticket by ID.
- List Agents
List all agents.
- List Canned Responses
List all canned responses.
- List Teams
List all teams.
- Update Agent
Update an existing agent by ID.
- Update Canned Response
Update an existing canned response by ID.
- Update Team
Update an existing team by ID.
- Update Ticket / Send Reply
- Upload Attachment During Transaction
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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More into HelpDesk
Questions
ActiveCollab and HelpDesk, answered
What can start an automation from ActiveCollab?
Any of ActiveCollab's 5 triggers in the catalog, including New Project, New Task, New Task List and Task Moved. Describe the moment in plain language and your agent picks the right one.
What can your agent do in HelpDesk when something happens in ActiveCollab?
Any of HelpDesk's 20 actions, including Create Ticket, Create Upload Transaction, Update Agent and Update Canned Response. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from HelpDesk to ActiveCollab?
Yes. When something happens in HelpDesk, your agent can act in ActiveCollab too. This page covers both directions: HelpDesk's triggers and ActiveCollab's actions are listed here as well.
Do I have to build a connector for ActiveCollab or HelpDesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.