Connect ActiveCampaign Postmark and Jitbit Helpdesk

Both apps 39ActiveCampaign Postmark 19Jitbit Helpdesk 20

• Trigger
  New Bounce

  Triggers when an email sent through Postmark bounces.

• Trigger
  New Delivery

  Triggers when Postmark confirms an email was accepted by a recipient's mail server (one event per recipient).

• Trigger
  New Email Open

  Triggers when a recipient opens an email sent through Postmark with open tracking enabled.

• Trigger
  New Inbound Message

  Triggers when an email arrives at the server's inbound address and Postmark parses it.

• Trigger
  New Link Click

  Triggers when a recipient clicks a tracked link in an email for the first time.

• Trigger
  New Spam Complaint

  Triggers when a recipient marks an email sent through Postmark as spam.

• Action
  Activate bounce

  Reactivates an email address that Postmark deactivated because of a bounce, so it can receive email again.

• Action
  Add template

  Creates a new email template (standard or layout) on your Postmark server.

• Action
  Delete template

  Deletes an email template from your Postmark server by its ID or alias.

• Action
  Find bounces by criteria

  Returns bounces on your Postmark server matching criteria such as bounce type, email address, tag, message, stream, or date range.

• Action
  Find outbound messages by criteria

  Searches outbound email messages sent through your Postmark server by recipient, sender, tag, status, subject, date range or message stream. Returns up to 500 matching messages.

• Action
  Get bounce

  Returns the details of a single bounce, including the bounced email address, bounce type, and whether the address can be reactivated.

• Action
  Get outbound message

  Returns the full details of one sent email, including its bodies, recipients, status, metadata and delivery events.

• Action
  Get template

  Returns a single email template, including its subject, HTML and text content, by its ID or alias.

• Action
  List templates

  Returns the email templates on your Postmark server, optionally filtered by template type or layout.

• Action
  Send an Email

  Sends a single email through your Postmark server.

• Action
  Send batch emails

  Sends up to 500 emails in a single request and returns Postmark's per-message result for each.

• Action
  Send Email With Template

  Sends an email rendered from one of your Postmark templates, filling it with the values you supply.

• Action
  Update template

  Updates an existing Postmark template's name, subject, HTML or text content, alias, or layout.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.