Connect Abyssale and Jitbit Helpdesk

Both apps 36Abyssale 16Jitbit Helpdesk 20

• Trigger
  New Export

  Triggers when an export of one or multiple images has been completed

• Trigger
  New File

  Triggers when a single file generation is completed

• Trigger
  New File Batch

  Triggers when a batch generation of files is completed

• Trigger
  Template Status Updated

  Triggers when a template's status has been updated.

• Action
  Add Design from JSON

  Create a new design by importing a JSON payload describing its layers and layout.

• Action
  Add Project

  Create a new project to organize designs.

• Action
  Duplicate Workspace Template

  Duplicate a workspace template into a project as a new editable design.

• Action
  Export Visuals

  Export one or multiple previously generated visuals in .zip format

• Action
  Find Format

  Fetch details about a format added to a template you designed in Abyssale

• Action
  Find Template

  Fetch details about a template you designed in Abyssale

• Action
  Generate Dynamic Image URL

  Create a dynamic image URL that renders a design on the fly with custom data, without generating a static file.

• Action
  Generate HTML5 Banner Ads

  Generate HTML5 banner ads from an animated template designed in Abyssale

• Action
  Generate Multi-Format Videos

  Generate multiple videos at once from an animated template designed in Abyssale

• Action
  Generate Open Graph Link

  Embed your images as Open Graph into unique redirect shortlinks. Great for hyper-personalized Linkedin or Facebook messages

• Action
  List Projects

  List all projects in the account.

• Action
  List Workspace Templates

  List the workspace's shared template library.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.